retrope

Hi there, I just gave to the GoFundMe campaign. and the transaction number : 3Y1532766S348143J Could you tell me if it was received? and if so could additional MB added to my storage, thank you. Thanks again!

thank you !

"IP address has been blocked." Hi! please unblock my ip? Thank you.

Thanks for the support, now everything is fine, thank you very much to you. Closed topic .

Hello again! I don't know yet, but my IP has been blocked, could someone please unblock it? Thank you.

Thanks so much for the explanation. what you tell me is very important. for now the issue is closed and solved.

One last thing, I need your support to be able to configure the certificate of my main domain, it cannot access my website or its sub domains. I must tell you that my domain is registered in cloudflare and there they have their own dns that do not allow editing. somebody could help me?

ok I understand. in a few days I will be making another donation. thanks for your support.

Moving to Tommy is a minimum donation of $1. Getting storage increased from 1000 MB to 2000 MB is a minimum donation of $5. To get both is a minimum donation of $6. I understand, so you mean I should make another donation of $ 6 to get more disk space?

Hi! some questions that I fear. 1.- when you say CF is cloundflare? 2. does it mean that it is essential to put the DNS of Heliohost, so that it can work? 3. If so, then can I go back to CF's DNS? 4. disk usage going to be expanded from 1000 to 2000? Thank you!

paypal transaction ID : 0NS455205A696450Nusername : retropemain domain : radioretroperu.comcurrent server : Rickyserver you wish to move to : TOMMYAccount email: zonaretroperu@gmail.com Contribution: $5.00 USD Thank you.

I understand your explanation. this means that these apache restarts will always give this false positive. In months ago I never had this problem, and it has always been notified to my email account. this leaves me speechless, as one should pay attention to these suspended account "errors". If there is anything that can be done please help me, Thank you very much for your reply.

Hi! here I am again in less than a month. Again my hosting account and all the domains and subdomains that I have created have been suspended. I find it incredible that I am suspended again in less than a month. I was lucky to have the option to "reactivate account" and after a few minutes it was reactivated. However, this is not normal since if you verify the income that I have had from hosting, there have been many during this month and the previous one, so much so that I have uploaded information as well as I have created subdomains. Could you tell me what happens, why is my account suspended if I do have login activity to the hosting? thanks for the reply. by the way, in a few days I will migrate through a donation.

Thanks for the info. next month I will be making the donation. Could you give me the steps or where I can find information to make the migration from hosting to tommy and how do I make the donation? The following is to tell you that the notifications have always arrived correctly to the email registered with you, the last time we had a notification was April 21. The heliohost.org emails are on a white list. As an anecdote, I tell you that a few months ago I also had a problem of canceling my account for violating the rules, I contacted you and in the end they realized that I had not done anything improper but that due to a system error another person did something Undue that I relate my account and they confused me, in the end they solved it and I received the apologies. The idea of ​​creating a system to avoid inactivity of the account through the monthly donation seems good to me, however in these times of pandemic, there are many people who I suppose are restarting their economic activity, I think the idea is a good one But this moment is difficult not for me but for many people it is. I will be attentive to your social networks, and I hope they do not suspend my account again, since I know all the security measures to receive notifications from you. Thanks for your time.

If it is very strange, if someone could check the dates that the other domains added, they will see that they were at the beginning of this month of August, and that the income to hosting is many. I hope this situation can be reviewed. I have read there, that one can change the account to another server that is a little faster, and I have read that a donation is given so that it can be done. I have a question, does this donation have a minimum amount? And how often do you have to donate again or is it the only time? thanks for your reply.

Thanks for your reply. I have entered the hosting by this address (https://heliohost.org/login/) in August I have even added some other domains, it is very strange that the account is suspended. that's why my question, what happened? During all the years that I have been with heliohost, I have entered the hosting link through that link and I never had problems. Could you please explain to me what this means "Traffic to your site won't keep an account active, nor will a donation unless you donate and request activity immunity in exchange for the donation." Thanks for your reply.

Update: after almost two hours, the domain was restored, however it does not stop worrying me, since the suspension should NEVER have occurred, since I have had various income to the host and my account during the month of August, so I will not have It made sense for it to be suspended, that is something I would like to know, ¿why did they suspend the service if there was no account abandonment?

HelioHost username: retrope HelioHost main domain: radioretroperu.com Please, verify server access. I have made several entries during the month of August to the hosting, so I believe it is an error, since there is no account abandonment. I have tried to reactivate the account following the steps indicated, but it is not possible. I hope you can re-activate it, thank you very much.

it is understood. Well it has been a very long day for me with this experience. THANKS to all who supported me from very early to solve this problem. So here we come, I close my post and I consider it solved. A hug and again, thank you very much!

Hi! thanks for answering. Yes, now the website is available on "https". One last question, after 3 months of validity of the certificate, should I renew it? Or is this renewal automatic?

Hi, sorry for the delay. DNS have been changed to Heliohost DNS. I have seen that it works only with http, I need to enable it to accept secure connections (HTTPS). Thank you.

Well, we just have to wait. thanks

Dear friend, if something I learned at this time, is that nothing happens by chance. Definitely if this person caused a repairable damage but in the end it is a damage. Considering that you have a security system, I do not believe that this was due to a system malfunction, the same system would detect it. Here is something strange. otherwise I hope to recover the visualization of the web later, I will clear the cache and see what happens. I'll be informing you later if everything went back to normal. I thank you very much dear friend, your time, your dedication but above all your patience to help me. thanks. Marko

Ok, I understand, I see my account suspended and my visitors are surprised. I understand, we will have patience, thank you.

oh! What a surprise what you tell me friend. Thank you for delving into this topic. Let's see if something can be done. thanks