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Krydos

Chief Executive Officer
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Posts posted by Krydos

  1. An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/

    Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered.

    If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

  2. 2 hours ago, ksuresh said:

    my account was just migrated to the new server and my Python modules were not transferred

    This is why we emailed you on April 27th to let you know that the modules wouldn't be transferred, and you would need to request them again. We advised you to request them in advance so there would be no downtime when you were moved 2 weeks later. A few people actually read that email, requested the modules in advance, and had a much smoother upgrade experience.

    Installed. https://morty2-info.heliohost.org/pyinfo/info3.14.py

  3. This is why we emailed you on April 27th to let you know you were going to be moved. A lot of people actually read that email and then requested the Python modules they needed before they even moved, and realized they were going to have to change their remote database string, etc. We also posted the same news on this forum, Discord, Facebook, etc. If you had read that email and told us the modules you needed 2 weeks ago there wouldn't have been any 500 errors.

    Modules installed.

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