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Krydos

Chief Executive Officer
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Posts posted by Krydos

  1. Your last rebuild was only 10 days ago.

    The rule is you only get one free rebuild per month, but since you signed up about a year ago and this is only your second rebuild in twelve months we'll give you another. Your next free rebuild will be available on 2025-05-01. If you need another rebuild before then they can be purchased for $1 each. You'll get an email in a bit when the rebuild finishes.

  2. On 3/30/2025 at 5:05 AM, juris said:

     [Redacted by KazVee as per user's request]

    DKIM, SPF, and DMARC have been set up for the domain  [Redacted by KazVee as per user's request]. We recommend sending a real email (not just the word "test") to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. 

    On 3/30/2025 at 4:32 AM, juris said:

    is there a work-around so I don't have to check the mail on the heliohost webmail?

    Why not use Gmail to import your HelioHost emails instead of forwarding them?

    image.png.c4755e02289454e912cc5e834369c58f.png

    If you forward them we get flagged for sending the spam you receive. If Gmail imports them itself you won't get our whole server flagged for spam, and cause thousands of other people to not be able to send emails to Gmail.

  3. WSGI control access has been enabled on the domain alfrededison.helioho.st. To restart your Flask app and load new code changes in simply edit /home/alfrededison.helioho.st/httpdocs/vn30/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

    • Thanks 1
  4. Plesk actually provides a Roundcube install, so you don't need to install it yourself, which in your case is comically named https://webmail.mail.yourthings.me/

    You can also install it yourself like you did, but the advantage to the Plesk one is it's already configured correctly for you. What SMTP, IMAP, etc settings are you using on your copy of Roundcube?

  5. Ok, that will work, but if you want an email address like example@yourthings.me it won't work the way you have your DNS set.

    You can create email addresses at https://tommy.heliohost.org/smb/email-address/list 

    DKIM, SPF, and DMARC have been set up for the domain mail.yourthings.me. We recommend sending a real email (not just the word "test") to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

  6. We're happy to announce that PHP 8.4 is now available on the Morty server. We will be upgrading Tommy and Johnny to have PHP 8.4 as well soon.

  7. WSGI control access has been enabled on the domain igbaria.heliohost.us. To restart your Django app and load new code changes in simply edit /home/igbaria.heliohost.us/httpdocs/cc/cc/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

  8. It looks like your current NS records are

    ns1093.ui-dns.org.
    ns1099.ui-dns.de.
    ns1062.ui-dns.biz.
    ns1116.ui-dns.com.

    So you'll need to change your MX record and everything else DNS related with them. If you want us to be able to set your MX record, and all the other DNS stuff for you, you will need to log in to your Ionos account and set your NS records to

    ns1.heliohost.org
    ns2.heliohost.org

    and delete all the other NS records.

  9. Your VPS has been rebuilt with Hestia. In order to login to the control panel first login to SSH and then run the command

    sudo /usr/local/hestia/bin/v-change-user-password admin newpassword

    Once you've set the password for the admin account you can go to

    https://vps125.heliohost.us:8083/login/

    And login with the username admin and the password you set earlier. Let us know if you need help with anything else.

  10. WSGI control access has been enabled on the domain niveaux.info. To restart your Django app and load new code changes in simply edit /home/max.helioho.st/niveaux.info/basesite/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

  11. image.png.a1d32fbaf25bab07486b35d805f8a37c.png

    The highlighted IP address is not one of our servers. Most likely you haven't waited long enough for the DNS to update prior to trying to install SSL. Depending on your registrar it could take anywhere from 2 hours to 2 days to clear all the old cache out. I'm guessing the IP 91.195.240.19 is where this domain used to be hosted.

    DKIM, SPF, and DMARC have been set up for the domain mwenendo.xyz. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

    While adding DKIM, SPF, and DMARC to your account I also noticed that you're at 989/1000 MB. Here is the breakdown on your storage usage:

    Backups       0 MB
    Emails     2.25 MB
    Files    869.98 MB
    Trash       .10 MB
    Logs       5.00 MB
    PSQL          0 MB
    MySQL    112.50 MB
    Total    989.83 MB
    

    If you need more than 1000 MB you can purchase an additional 1000 MB for a one-time payment of $5. The maximum storage for a Tommy account is 7000 MB which would cost $30 and is good for the life of the account.

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