Krydos

I created a full backup before I deleted anything, which you can download at https://heliohost.org/backup/ if you need any of the files.

I deleted the 405 MB backup. I deleted the 56 MB composer directory. I deleted the 49 MB npm directory. I deleted the 196 MB file 'Globheart Cameroon.zip'

You are now at 1932.93 MB which is just barely below your 2000 MB limit, so I still recommend trying the Stripe link I posted above. Are you able to login now?

Here is a breakdown of your current storage space usage:

Backups  405.08 MB
Emails     2.26 MB
Files   1622.53 MB
Trash         0 MB
Logs       2.22 MB
PSQL          0 MB
MariaDB  591.97 MB
Total   2624.06 MB

And a more details look at the Files category from above:

80K     /home/tassimoacademysite.helioho.st/httpdocs
72K     /home/tassimoacademysite.helioho.st/error_docs
883M    /home/tassimoacademysite.helioho.st/geniussphere.helioho.st
433M    /home/tassimoacademysite.helioho.st/smartify.helioho.st
56M     /home/tassimoacademysite.helioho.st/.composer
24K     /home/tassimoacademysite.helioho.st/.nodenv
49M     /home/tassimoacademysite.helioho.st/.npm
8.0K    /home/tassimoacademysite.helioho.st/.ssh
7.8M    /home/tassimoacademysite.helioho.st/git
196M    /home/tassimoacademysite.helioho.st/ibrain.helioho.st

If you can't use PayPal currently, you may still be able to use Stripe instead. You can try this link if you want to increase your storage by 1000 MB for $5 USD. https://buy.stripe.com/5kQ9AV77M7kr5Jf3Clco00j

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account:

1. You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost.
2. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you.
3. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

If you use external DNS, Cloudflare is a popular free option, you can manage your DNS yourself, and add domains entirely without admin help.

We don't mind helping you with DNS records, but it definitely isn't required to use our nameservers for a domain that isn't helioho.st or heliohost.us if you don't want to.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Earth VPS is $15 per month and you paid $10 for the Morty account, so that will last you about 20 days. This link will allow you to set up a $15 per month subscription with a 20 day free trial period at the beginning since you already paid $10.

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=FAPWJ54ESVHXQ

I have already deleted your Morty account, and started your Earth VPS building using the same username and password as you picked when you signed up for Morty. Building the VPS and running all the latest updates takes 10-30 minutes, and you'll receive an email when it is done. If you're having trouble logging in after receiving the email you should be able to reset the password at https://heliohost.org/reset/

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

It looks like the emails are working now, and you get 1 email per reply.

1 hour ago, afonsofreitas said:

Also, please note that I am not receiving email notifications when there is a reply to this ticket. I would appreciate it if you could check whether email notifications are enabled correctly for my account or for this ticket.

I took a look at your account and noticed you had it set to one email per day.

I changed it to the first option for you. Hopefully that will email you immediately whenever new content is posted on a topic you follow, instead of just one email per day.

Domain added, with a 301 permanent redirect as requested.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Johnny has been powered back on, and everything seems to be working. Let us know if you notice any issues.

We are currently doing maintenance in our datacenter, and we are going to be powering off Johnny, and a few VPS for a short period. We'll make another news post once everything is back online.

Sure.

Remote access enabled.

host=65.19.154.90
port=5432
user=kautham_order
dbname=kautham_order_service
password=<set in Plesk>

and

host=65.19.154.90
port=5432
user=kautham_events
dbname=kautham_order_service
password=<set in Plesk>

Marking this as solved since the OS has been changed as requested. Wolstech will contact you via forum private message to discuss further details.

Ok, you can prove ownership by logging in to VPS8 SSH and running this command

echo "WXt7FNdBhLCh6aUhAbwL" > /home/hpgtech/verify.txt

Let us know once you're done.

Do you want Windows Server 2025? Also are you aware that after the 180 days of trial you must provide your own legally obtained license, such as from https://www.mychoicesoftware.com/products/microsoft-windows-server-2025-standard-16-core-license which costs about $650 USD? We can also install Windows Server 2022 which is slightly cheaper license https://www.mychoicesoftware.com/products/microsoft-windows-server-2022-standard-16-core-license which is "only" $510 USD. Since you're posting from a forum account that doesn't match the VPS email address we'll also need to verify your email address like MoneyBroz said before we can change the OS. The easiest way to do that is to send an email to support@heliohost.org from the email address you used to pay for the VPS.

Oh, I didn't read the part about the currency being useless and just for entertainment purposes. It just looked like a really scammy site so I didn't look at it too closely.

If someone goes to quartosconforto.helioho.st do you want them to get redirected so quartosconforto.pt shows in the browser URL bar?

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

0 MB free swap and 1920 MB swap in use.

Like I said the last time this came up, you will want to continue increasing your memory until there is only 0 MB to 50 MB swapped. The other option is to use software that uses less memory. It's not a connectivity issue, it's your VPS is grinding to halt because you're trying to fit too much software into too small of a box. Try to imagine a 30 pound cat trying to fit into a 4 inch box. That's what you're doing to this VPS. If you want to increase the memory as a free trial for a few days to test it out we can do that.

Looks good. I canceled your broken subscription, and linked the new subscription to your VPS. You should have received an invoice for the payment, and your expiration date is now 2026-09-18. Stripe should try to automatically bill for another $41.85 on that date. If it fails for some reason we'll email you. Thanks!