Jump to content

Krydos

Chief Executive Officer
  • Posts

    25,620
  • Joined

  • Last visited

  • Days Won

    917

Posts posted by Krydos

  1. 59 minutes ago, nihonjin98 said:

    I am trying to enable node.js but id doesnt seem to let me is this something you need to do?

    It can take up to 2 hours for Node.js to start working after you enable it. You can read the documentation at https://wiki.helionet.org/Node.js

    59 minutes ago, nihonjin98 said:

    I also want to change the document root to a subfolder but i get permission denied.

    Correct. Application root = / and document root = /httpdocs

  2. The new subscription has been linked to your VPS and it has been powered back on. Keep in mind, when your payment fails you get an email from PayPal, and then 5 days later you get another email from PayPal, and then you get an email from us, and then you have 24 hours to get a new payment set up. So that means you get 3 emails over 6 days prior to your VPS being powered off. You could avoid downtime for your VPS by fixing the issue during one of the 3 emailed warnings you get. If you're not receiving any of these emails you might want to check your spam settings.

  3. I took a look at your account and found 83 MB unemptied trash.

    root@morty [/home/chrisohps.helioho.st/.trash]# ls -lh
    total 83M
    -rw-r--r--. 1 chrisohps psacln 83M Dec 18 04:05 cjb.zip
    

    After deleting that for you it brought you to 944 MB which is below the 1000 MB limit. Remember to check the box to skip the trash if you want to avoid wasting space on stuff like this in the future. If you're having trouble staying under the 1000 MB limit you can upgrade your account using the link MoneyBroz posted. Are you able to login now?

    • Like 1
  4. It looks like 28 accounts had their data corrupted from the power outage, and yours was included. I have restored your account from the most recent backup we had for you. Keep in mind we don't regularly back up accounts for people, and we always encourage people to make frequent backups of their own data. Now that your account works again you should be able restore any newer backup that you made yourself.

×
×
  • Create New...