Krydos

Try sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Unblocked. Can you access the wiki now? https://wiki.helionet.org/

15 minutes ago, tuhinsarkar said:

if it would be possible, I'd not waste everyone's time here (no offence)

99% of people waste our time by not even considering that they could change the port instead of asking us to open an outbound port (no offense).

Outbound port 4000 opened.

Cool, sounds good. I'm going to mark this as solved, but I understand that webstats still isn't working on Tommy. It's not worth trying to fix it since we're going to be replacing the old Tommy server anyways soon.

Those are some pretty impressive error logs

Backups       0 MB
Emails        0 MB
Files     48.45 MB
Trash         0 MB
Logs    1220.67 MB
PSQL          0 MB
MariaDB       0 MB
Total   1269.12 MB

I deleted the 1.2 GB log file, and you should be able to login again now.

Unblocked. Can you access the wiki now? https://wiki.helionet.org/

The domain theclippercampaign.org has been added with a redirect to theclippercampaign.com.

2 hours ago, chrisohps said:

would it have been possible to redirect to the content in .com but have the address bar show .org?

Yes.

2 hours ago, chrisohps said:

What are the practical options when doing this sort of redirect?

1. Redirect .org to .com
2. Redirect .com to .org
3. No redirect.

2 hours ago, chrisohps said:

What's the technical term for this redirect thing?

301 permanent redirect

2 hours ago, chrisohps said:

Would it be too much to ask for a link where I can read up on this and give me a better understanding?

https://developer.mozilla.org/en-US/docs/Web/HTTP/Guides/Redirections

I manually ran webstats twice on Tommy and it still didn't update your stats. Tommy is well overdue for a rebuild so it seems like more and more things are breaking. We will be setting up a new Tommy in the next month or two and moving everyone over to it. If you want webstats to work sooner you can upgrade to Morty at https://heliohost.org/dashboard/move/

Since you're here, I have a question for you. Is your site a commercial site? Are you selling cars, or what is the point of your website?

Yeah, that IP is not blocked.

3 hours ago, msbsurfi said:

Since azure do not allow mailing using its server IP

Seems like they noticed the loophole you were using and blocked it.

Unblocked. Can you access the wiki now? https://wiki.helionet.org/

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

DNS record added.

Are you able to view the wiki now? https://wiki.helionet.org/

Which domain?

I switched you back to Ubuntu 24 and installed Hestia for you. To login to Hestia go to

https://vps162.heliohost.us:8083/login/

and login with the username 'admin' and the password you selected when signing up.

When someone goes to theclippercampaign.org do you want them to get redirected so their browser URL bar shows theclippercampaign.com?

Thanks for renewing your VPS.

Thanks for renewing your VPS.

That IP isn't currently blocked. You can signup for a free account at https://heliohost.org/signup/ Free signups open at midnight UTC and noon UTC. You can read our guide on how to get a free account at https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny

We can switch you back to Ubuntu 24 if you want. Let us know what you'd like to do.

Since there had been no response for over a week I was checking in on this one, and noticed that you requested reverse DNS for VPS12 to be set to tkcsplace.moe. I missed that the first time somehow, but it's set now. Let us know if you need any help with the DKIM, SPF, and DMARC. Since you are using external DNS you have to actually set the records yourself since we can't login to your Porkbun account, but we may still be able to offer advice if you're having trouble.

I have started your account reset. Prior to the reset I made a full backup which you can download from https://heliohost.org/backup if you need any of your previous files. You should have received an email from no-reply@heliohost.org (not this email) with a link to take the next step in the reset process.

We had a ton of bots attacking our wiki the other day, and just kept blocking more and more IPs until the server was usable. Unfortunately it looks like a lot of legitimate users ended up being blocked as well. Thanks for reporting the block. Are you able to access the wiki now?

It's probably going to be a few months if not a year before Hestia support Ubuntu 26. When Ubuntu 24 came out in April 2024 I don't think Hestia officially supported it until early 2025, but we did have a few people on Ubuntu 24 running the beta version of Hestia for a while in October 2024 or so. If you want to use Hestia you'll either need to switch back to Ubuntu 24 or wait a few more months.

You're having so much trouble with this email thing that I started to think something was wrong with our email system. I checked the headers of your emails manually, and sure enough the reply-to header is still set to gentil@quevvy.com. We've been using this same email system since 2017 or so and it's never taken anyone more than 1 try to send us an email from the correct email address. Since you're really struggling with sending emails in addition to a lot of other really basic stuff I'm going to go ahead and waive our "verify email address" policy this one time and reset your account for you. Let us know if you need help with anything else.