Krydos

You can disable modsecurity rules yourself.

1. Login at https://heliohost.org/login/
2. Click Continue to Plesk.
3. Click Websites & Domains in the left navigation pane.
4. Click your domain to expand the view.
5. Click the Dashboard tab along the top.
6. Click Web Application Firewall icon in the bottom right corner.
7. Type the ID "210580" into the Security rules IDs box (without the quotes).
8. Click ok at the bottom of the screen.
9. Wait for up to 2 hours for Apache to restart.

Let us know if you run into any issues with the above process.

It looks like the upgrades from yesterday broke some of the email functionality of the Tommy server. Webmail wasn't working and receiving emails was failing as well. However, sending emails continued working. Webmail and incoming mails should be fixed now. Any emails that were sent to domains on Tommy overnight should work now because the remote mail servers should continue retrying now that the server is correctly accepting mail again. So no emails should be lost, but rather just delayed a bit. Thanks to the users who reported these issues. Let us know if you're noticing any other issues on the Tommy server after the upgrades.

I changed the password on your VPS, logged in with the new password at https://heliohost.org/dashboard/cancel/ and clicked the cancel button for you. Everything seems to have worked fine, so I'm not sure why it didn't work for you.

Anyways, thanks for being a VPS customer since 2021. If you have need of a VPS again in the future I hope you'll come back. Let us know if you need help with anything else.

PHP 8.5 is now available on both our Tommy and Morty plans. We will be installing PHP 8.5 on the free Johnny server in a few weeks as well. We've also taken the opportunity to upgrade Plesk to the latest version and do a thorough upgrade of all system packages. The performance for the Tommy server has been a little slow for the last few hours due to high load, but things are going back to normal now. There may have been a few errors messages as various services restarted, but now that the maintenance is over let us know if any of the error messages persist. We try to avoid doing upgrades too often, because they can cause downtime and slow performance, but it's critical to keep everything up to date to avoid vulnerabilities.

On 2/20/2026 at 2:08 PM, xploreravi said:

Could you please include the modules time and random in the python modules.

Those are both default modules that are present in all Python installs, and don't need to be requested.

DKIM, SPF, and DMARC have been set up for the domain orionelectronica.com.ar. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

At some point this disk usage issue was fixed. I have added the requested aliases without a redirect. In order to host them with us you'll need to fix your DNS settings though.

4 hours ago, wds657 said:

Generate DKIM, SPF, and all required email authentication records for the new domain.

If you decide to use our NS records, ns1.heliohost.org and ns2.heliohost.org, we can set this up for you. If you want to use external DNS, such as Cloudflare or your registrar's DNS system, you'll have to set these records up yourself.

If someone goes to wds657.helioho.st do you want them to get redirected so their browser URL box says orionelectronica.com.ar?

The other account was jazz created in 2017. I merged the two forum accounts for you so none of the posts are lost, and kept the username Snooze. Your forum email and hosting email match now too as you wanted.

You can download your full backup from the old account at https://heliohost.org/backup/ and then restore the parts you need into your new account. Let us know if you need help with anything else.

Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

12 hours ago, talesaz said:

is there a way to see the credit/resource consumption for any of my domains?

You can see the bandwidth in Plesk by going to

1. Login at https://heliohost.org/login/
2. Continue to Plesk
3. Click Websites & Domains in the left navigation.

You can see your overall memory and CPU usage by going to

1. Login at https://heliohost.org/dashboard/load/

It isn't possible to list the memory and CPU per domain, but I can say that 99% of your memory usage comes from having WSGI restart access enabled on atenahub.app.br.

I just moved the files from shoonyacapital.heliohost.us to shoonyacapital.com without looking at what they were. When you use the Laravel toolkit in Plesk it changes the document root which is required for Laravel to function properly. You'll probably need to use the Laravel toolkit again on the new shoonyacapital.com domain to get the document root set correctly. If it's too much of a mess the recommended way to remove all the Laravel stuff is to do an account reset.

Oh, it looks like you had Laravel installed on the heliohost.us domain. Did you use the Plesk Laravel toolkit to install it?

The domain shoonyacapital.com has been added to your account, and it should start working in 5-35 minutes. The domain shoonyacapital.heliohost.us has been set up with a 301 permanent redirect to shoonyacapital.com.

Thank you for answering the question. Since you're not using Django or Flask it's possible for you to use a virtual environment. I have create a virtual environment for you located at /home/reassist.helioho.st/reyaanvenv/ and installed the requested modules on it for you. Instead of /usr/bin/python3.12 use /home/reassist.helioho.st/reyaanvenv/bin/python3.12 instead. You can see the information and installed modules for your virtual environment at https://reassist.helioho.st/pyinfo/

Are you planning on redirecting people who go to shoonyacapital.heliohost.us so their browser shows them on shoonyacapital.com?

Since you never responded to this, I backed up the old account that was causing the conflict, and finished the creation of the new account for you.

The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options.

1. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org
2. Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 64.62.151.106 and an AAAA record with the value 2001:470:1:1ee::2009

8 minutes ago, goranpostas said:

/home/goranpostas.helioho.st/horoskop/

When we add an addon domain the default directory structure is /home/goranpostas.helioho.st/horoskop.life/ Can you explain why you can't use the default, and need to have the tld removed from the directory?

5 hours ago, goranpostas said:

/home/goranpostas/horoskop/

...

/home/goranpostas/httpdocs/

Plesk doesn't do /home/username/ it does /home/maindomain/ which in your case would be /home/goranpostas.helioho.st/ I've actually looked into whether it would be possible to reconfigure Plesk to do /home/username/ because I would prefer that too, but it isn't possible.

I didn't ask if you wanted any other modules. I asked:

14 hours ago, Krydos said:

Are you planning on doing Django, Flask, Python CGI, a long running script like a Python bot, or some other type of Python project?

Installed.

https://php83.krydos3.heliohost.org/