Krydos

Does it work now?

Your email sending limit has been increased.

33 minutes ago, msbsurfi said:

3. As there is no promotional email sent, I think they do not need to unsubscribe. All the mails will be verifications or some events triggered by them in the website. (Transaction info etc). If they want to unsubscribe, they are to stop using the system. I can delete accounts on request.

4. No

5. No (But I will monitor any abuse)

6. No

Once you fix these you can have your limit increased. 4 and 5 take like 30 seconds. 6 can just be a link to your website with instructions to contact you or a link to delete their account, which doesn't take much effort either. Likewise on 3 you should probably provide some automated way for them to delete their account, or at least instructions on how to contact you to have you manually delete their account.

Do you still need this database?

3 hours ago, beporter said:

Sorry was that “why” directed at me?

Yeah, I don't really understand why you're even doing this.

3 hours ago, beporter said:

I listed a couple alternatives in my original post

Why not make a PHP file that reads the contents of another .php, and displays the contents? That seems infinitely easier, and more secure. For instance, index_source.php could show the source of index.php.

5 minutes ago, msbsurfi said:

A payment has been made. Please check.

The account msbsurfi is being moved from Johnny to Tommy.

18 minutes ago, msbsurfi said:

Is it $2 or $1 for a already existing johnny account? In the upgrade page of dashboard I see $1

Fixed. We changed the price of Tommy from $1 to $2 in June, but sort of left the Johnny upgrades at $1 for a while since Johnny accounts are relatively difficult to get in the first place. You can read more about it here 

8 minutes ago, msbsurfi said:

r...4@gmail.com

Changed.

Wolstech pointed out that the username dmcrac is a VPS, so the wiki I linked won't work for that. What email address would you like the VPS to have?

48 minutes ago, msbsurfi said:

I need a stripe link to pay.

https://buy.stripe.com/6oU7sNcs6207fjP1udco009

48 minutes ago, msbsurfi said:

I also need to change the email address of another account (Username: dmcrac )

https://wiki.helionet.org/FAQ#How_do_I_change_the_contact_email_address_on_my_account?

Why?

2 hours ago, softhauz said:

Please enable WSGI restart access

WSGI control access has been enabled on the domain softhauz.ca. To restart your Django app and load new code changes in simply edit /home/softhauz.ca/httpdocs/softhauz/softhauz/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

2 hours ago, softhauz said:

1 month only and disable it afterwards. Am I able to request enabling it again in the future, after it's disabled?

Just let us know when you're ready to turn it off. We generally try to respond to support requests within 24 hours. Also keep in mind that most of your posts above were at 4:00am - 4:30am range my time, so I am basically never awake at that time, and support requests will take longer during those times of the day.

Glad to hear it's working so far.

One other thing that tends to confuse people when they're working on a Django website is the server side caching https://wiki.helionet.org/Django_on_HelioHost#WSGI_Uses_Server_Side_Caching What this means is if you visit your site, and then change some code, and then visit your site again, it's possible the changes appear or it's possible the old code still shows up. If you make multiple changes it's possible for multiple older versions of your code to continue showing up in the browser for up to 2 hours.

One way to deal with this is to make a change, and then wait 2 hours before you make another code change, and then wait another 2 hours to make the next change, etc. This is obviously a very slow process.

The other way to deal with this server side caching is to request WSGI restart access. If WSGI restart access is enabled you can clear the cache whenever you want so your code changes appear instantly. The downside to this though is your memory usage will be 260 GB per day, or more which means a bill of $1.91 per month or more. Let us know if you'd like to enable WSGI restart access so you can clear your server side cache.

10 hours ago, softhauz said:

If someone can please take a double look and let me know what I'm missing

After installing django_countries I tried loading your Django page, and it gave a 500 error. I checked the logs and it looks like you needed faker, and django_auto_logout as well. I installed those modules, and now the 500 error is gone. It looks like some images or CSS might be missing now, but you should be able to take it from here.

4 hours ago, softhauz said:

django_countries

Installed. You can see the current list of installed modules and their versions for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py

5 hours ago, softhauz said:

I purchased storage upgrade to 4000 MB (my entire project is roughly only 339MB on disk), it's not yet reflected on Plesk.

Does it show as 4000 MB now?

Remote access enabled.

host=65.19.154.94
port=5432
user=softhauz_architect
dbname=softhauz_live
password=<set in Plesk>

Did you make more than 1 account?

$20 with the $19+ prepay discount gives you $25.2632 additional balance. Your previous balance was $8.7766 plus $25.2632 brings your total to $34.0998. Based on the last 30 days of usage your estimated expiration date is now 2026-03-27. Thanks for being a Morty customer.

Glad it's working for you now. Let us know if you need help with anything else.

Does it work now?

20 hours ago, emmanuelfosso206 said:

if it’s possible to recover or restore a backup of my database

What is the name of the database?

Thank you so much.

I noticed you randomly received a review invitation link emailed to you on 2025-08-07. We would really appreciate it if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend using the link that was emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!

DKIM, SPF, and DMARC have been set up for the domain wds657.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Invite sent.