Krydos

You have root access to your VPS so you can open or close all 65535 ports yourself.

We recommend not using VNC (as we already explained) because installing a desktop uses a lot of memory. Most desktops recommend 8 GB of memory for best performance. The recommended way to access your VPS is via SSH. This will result in the best performance, and a much smaller memory footprint. If you refuse to take our advice and install a desktop anyways, here's the command you could run to open port 5901

sudo ufw allow 5901/tcp

42 minutes ago, zantonio1989 said:

can we upgrade to $8.50/m 2 gb ramp 6 cpus 100GB

Yes, after the rebuild completes, you can upgrade your VPS at https://heliohost.org/dashboard/upgrade/

The specified DNS records have been set.

Set.

root@control [~]# dig +noall +answer -x 65.19.154.91
91.154.19.65.in-addr.arpa. 21600 IN     CNAME   91.subnet64.154.19.65.in-addr.arpa.
91.subnet64.154.19.65.in-addr.arpa. 14400 IN PTR mail.bochard.net.
root@control [~]# dig +noall +answer -x 2001:470:1:1ee::124
4.2.1.0.0.0.0.0.0.0.0.0.0.0.0.0.e.e.1.0.1.0.0.0.0.7.4.0.1.0.0.2.ip6.arpa. 14400 IN PTR mail.bochard.net.

Yeah, everything looks good on our end. The new subscription was created, and it should start billing in 11 days after your existing balance is used up.

DKIM, SPF, and DMARC have been set up for the domain quwwaai.com. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Let us know if your files start disappearing again.

We're increasing the domain limit on the Morty server from 10 to 15!

After a year of running our newest plan, Morty, we are still seeing great performance. This plan has nearly perfect uptime, great speeds, and Apache still restarts quite quickly. Therefore we are increasing the domain limit on Morty. If you need more than 15 domains you're welcome to create multiple Morty accounts, or switch to one of our VPS plans which allow unlimited domains.

On the other hand, our free Johnny plan is still quite overcrowded and slow. In order to help speed up the server we're reducing the domain limit from 10 to 5.

Our mission as a non-profit is to provide free hosting to as many people in need as we can. Our mission is NOT to provide free hosting to just a few people who each have a ridiculous number of domains. We think it best supports our mission to set a reasonable limit to make sure a few entitled people don't hog all of our free resources.

If you need more than 5 domains you can make a one-time donation of only $2 to move to Tommy and have 10 domains available, or upgrade to Morty or a VPS. There are a few Johnny users who currently have more than 5 domains, and they will be allowed to keep their current domains for now, but if they want to add or change any of their domains, they will be required to comply with our new limit or upgrade to a plan that supports more domains.

Let us know if you have any questions about the updating domain limits.

If you're using Windows we have a couple recommended programs for extracting .tzst files listed in the wiki article https://wiki.helionet.org/Account_Backups#Windows

Alright, I've started the reset. In a few minutes you'll get an email. Click the link in that email to finish the reset.

3 hours ago, karimhamrouni said:

which requires PHP 8.2 but the PHP switch feature didn't seam to work

Looks like PHP 8.2 to me https://redwyn.tn/phpinfo.php

3 hours ago, karimhamrouni said:

it's been hours

Correct. It can take up to 2 hours for PHP version to change because it requires an Apache restart.

Yeah, let's try doing an account reset, and see if that fixes the issue.

Please check the backup from https://heliohost.org/backup/ and make sure that everything you need is in there and is the latest version. If anything is missing or an older version please make a backup of anything you need. Once the backup from 2024 is checked, and once you have everything downloaded off the server let us know and we can try resetting your account for you.

1 hour ago, cancian said:

enabling Redis instead of opcache would be preferred

Redis is available on the VPS plans which start at $4 per month. https://heliohost.org/vps/

4 hours ago, cancian said:

I'd like to have opcache enabled

It's already installed on Tommy's PHP 7.4

https://php74.krydos1.heliohost.org/

I still don't have any new ideas why this is timing out for you on both Tommy and Johnny. We haven't had anyone else report any issues connecting to MariaDB remotely, and I've tested it from a dozen different locations and they can all connect to MariaDB on both Tommy and Johnny without any issues. The fact that it's saying "timed out" rather than like "permission denied" or some other error means it's a network issue of some sort because you're not even getting to MariaDB for it to be a username, password, or server side configuration. Let us know if you ever figure it out.

Updated.

bochard.net.    86400   IN      SOA     ns1.heliohost.org.      heliohost4.gmail.com.   (
                                                2026012506 ;Serial Number
                                                3600 ;refresh
                                                1800 ;retry
                                                1209600 ;expire
                                                86400   )
bochard.net.    86400   IN      NS      ns1.heliohost.org.
bochard.net.    86400   IN      NS      ns2.heliohost.org.
bochard.net.    14400   IN      A       65.19.154.91
bochard.net.    14400   IN      AAAA    2001:470:1:1ee::124
ipv6    14400   IN      AAAA    2001:470:1:1ee::124
bochard.net.    14400   IN      MX      0       bochard.net.
bochard.net.    14400   IN      AAAA    2001:470:1:1ee::124
ipv6    14400   IN      AAAA    2001:470:1:1ee::124
ftp     14400   IN      CNAME   bochard.net.
webmail 14400   IN      A       65.19.154.91
webmail 14400   IN      AAAA    2001:470:1:1ee::124
www     14400   IN      CNAME   bochard.net.

Your VPS has been updated to the new PayPal email address.

No problem. Let us know if you need help with anything else.

Here is a link to pay $21.60 for 6 months with a 10% discount. Your current monthly subscription expires on 2026-02-15 so there are 22 days of free trial before the link will start billing since you're already got a partial month paid for.

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=BPQXE3GEC2CUJ

Upgraded.

Your main domain has been changed to pb.helioho.st.

pb.heliohost.us or pb.helioho.st?

Added.

Are you planning on redirecting traffic from centralmacatuba.qzz.io and centralmacatuba.dpdns.org so when someone visits those domains the URL in the browser changes to centralmacatuba.eu.org?

I've tested remote MariaDB connections to Johnny from everywhere too. Other VPS, other hosting providers, my home, VPNs, etc. And remote access works from all of them and nothing is timing out.

Do you have any antivirus running or weird security on your router? Is this a home internet connection, or a work or school connection?