Krydos

10 minutes ago, ballagyr said:

This just raises more questions, because I don't know what caused the problem or how it was actually fixed. It just happened...

I renamed .htaccess to enable and disable it several times, and each time I enabled it PHP started showing blank white pages for everything, and when I disabled the .htaccess file PHP files would start working again. I didn't bother to look inside the .htaccess file because I try to focus on providing support for our servers, not support for code issues. I came to the conclusion that it was a code issue, not a server issue, so I marked this topic as solved. Not sure why the issue started in the first place. We definitely didn't mess with your files so either

1. You edited it.
2. The software itself caused the issue due to some bug.
3. Some third party got access.

The Morty server has finally been released for new account signups!

If you don't already have an account and want to try out our fastest server, head on over to https://heliohost.org/morty/ to signup. If you already have an account on Johnny or Tommy you can move your existing account to Morty at https://heliohost.org/dashboard/move instead. Only the Morty prepay option is available currently, but we will be releasing the Morty subscription option as well soon.

With the prepay option you can make a one-time deposit to increase your Morty balance, and then each day that goes by reduces that balance by $0.0329 as long as you stay under 100 GB memory and 10k CPU usage. If you go over those limits you will be charged for the overage instead of suspended. The overage fee is $0.0005 per 1 GB memory usage and $0.005 per 1k CPU usage. The main advantage of the Morty prepay plan is you can save 16% to 21% over the cost of the subscription plan.

With the subscription option, your first month is $1, and then you are charged for any overages at the start of the next month. If you stay under 100 GB memory and 10k CPU every single day you will be charged $1 every month until you cancel. If you exceed those limits you will be charged the same $0.0005 per 1 GB memory usage and $0.005 per 1k CPU on the next month's bill. The main advantage of the Morty subscription plan is you don't have to worry about forgetting to make one-time payments to increase your balance. You can just set it and forget it and your website will stay online as long as the payment continues to go through.

Let us know if you have any feedback or questions about our new flagship server.

8 minutes ago, ballagyr said:

I ran all the tests, changed the NS and everything seemed normal, the problem was not with CloudFlare, since even after changing to HelioHost's NS, I still had problems

Yeah, that's why I determined that Cloudflare wasn't the problem.

8 minutes ago, ballagyr said:

I don't know why "Wackowiki" had stopped working or the cause

I already told you the issue was in the .htaccess. When I renamed the .htacess file to disable it php started working again.

It's working just fine for me

What do you see if you go to http://portquiz.net:8083/ ?

The VPS rebuild with Hestia has been started and you'll get an email in a bit when it finishes. Once you receive the email you should be able to login to Hestia at the URL https://vps118.heliohost.us:8083/login/ 

Username: admin
Password: <same as SSH>

Keep in mind the username for Hestia is admin, but your SSH/SFTP username is still puspusssh as you picked while signing up. The password for both should be the same though.

You can set CORS headers with .htaccess

Header set Access-Control-Allow-Origin "https://example.com"

5 hours ago, ballagyr said:

PS: I'm going to disable CloudFlare temporarily to see if the problem isn't with them.

Yeah, that's exactly why I suggested it. Refusing to disable Cloudflare is like refusing to try a different power strip when your computer isn't working. Start by ruling out the easiest stuff to test.

I renamed your .htaccess to .htaccess-disabled to disable it and PHP on your site works fine now.

https://openvms.eu.org/phpinfo.php

You need to fix whatever errors you have in your .htaccess file.

2 hours ago, hundalprabh07 said:

because when I send my message it suddenly disappears

I told you not to spam #general with non-support related messages, and deleted your messages. You spammed your website 3 or 4 times after I warned you, so your account was suspended.

If we unsuspend you will you read messages that admin send you, and follow the rules? Both the Discord rules and hosting accounts terms of service say you cannot spam.

Installed. You can see the current list of installed modules and their versions For Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

Try setting your NS records to ns1.heliohost.org and ns2.heliohost.org

2 hours ago, sloooth said:

rmbg

There is no module named rmbg. Are you talking about rembg perhaps?

Francisco was in use already, but it was someone with zero forum posts and hadn't logged in since 2013 so you can have the username.

Thanks again for the donation. Your storage space has been increased to 3000 MB.

Deleted.

Yeah, I've been way too busy, and there are a lot more higher priority things to work on than this. Since you are so persistent and a donor I went ahead and invested a few minutes on this. Here is what Hurricane Electric has to say about it:

Quote

Hello,

You may have to reach out to AS20857 for assistance. This does not appear to be an issue in our network.

Thomas Crummett
Hurricane Electric Internet Services
510-580-4100

Here is the contact info for AS20857 https://ipinfo.io/AS20857 

inet6num:       2a01:7c8::/29
netname:        NL-SIGNET-20080129
country:        NL
org:            ORG-SI6-RIPE
admin-c:        IPRO1-RIPE
tech-c:         SGNT1-RIPE
abuse-c:        TBA24-RIPE
status:         ALLOCATED-BY-RIR
mnt-by:         SIGNET-MNT
mnt-by:         RIPE-NCC-HM-MNT
created:        2021-10-13T13:20:24Z
last-modified:  2021-10-19T08:32:27Z
source:         RIPE
abuse-email:    abuse@transip.nl
abuse-c:        TBA24-RIPE
abuse-org:      ORG-SI6-RIPE

organisation:   ORG-SI6-RIPE
org-name:       Signet B.V.
country:        NL
org-type:       LIR
address:        Achtseweg Zuid 241 B
address:        5651GW
address:        Eindhoven
address:        NETHERLANDS
phone:          +31885999999
e-mail:         noc@signet.nl
admin-c:        AR22154-RIPE
admin-c:        SNaA1-RIPE
admin-c:        JS9938-RIPE
admin-c:        RB1994-RIPE
admin-c:        GB21737-RIPE
abuse-c:        SAD68-RIPE
mnt-ref:        RIPE-NCC-HM-MNT
mnt-ref:        SIGNET-MNT
mnt-by:         RIPE-NCC-HM-MNT
mnt-by:         SIGNET-MNT
created:        2004-04-17T11:43:17Z
last-modified:  2024-10-24T11:27:13Z
source:         RIPE

role:           TransIP B.V. Admin
address:        Vondellaan 47
address:        2332 AA Leiden
address:        NL
remarks:        -------------------------------------------------------
remarks:        Network abuse reports: abuse@transip.nl
remarks:        NOC and contact details: https://www.transip.nl/contact/
remarks:        -------------------------------------------------------
phone:          +31 71 524 1919
e-mail:         ripe@transip.net
abuse-mailbox:  abuse@transip.nl
admin-c:        SJ7309-RIPE
tech-c:         SJ7309-RIPE
nic-hdl:        IPRO1-RIPE
notify:         ripe_notify@transip.net
mnt-by:         TRANSIP-MNT
created:        2003-05-10T09:33:07Z
last-modified:  2023-09-07T09:15:01Z
source:         RIPE

role:           Signet B.V. Technical Role Account
address:        Signet B.V.
address:        Science Park Eindhoven 5218
address:        5692 EG Son
address:        The Netherlands
phone:          +31 40 7074907
phone:          +31 40 7074909
abuse-mailbox:  abuse@signet.nl
admin-c:        RB1994-RIPE
admin-c:        JS9938-RIPE
admin-c:        GB21737-RIPE
tech-c:         RB1994-RIPE
tech-c:         JS9938-RIPE
tech-c:         GB21737-RIPE
e-mail:         noc@signet.nl
remarks:        ==========================================
remarks:        Please send abuse mail to abuse@signet.nl,
remarks:        technical issues to noc@signet.nl and
remarks:        peering requests to peering@signet.nl.
remarks:        ==========================================
nic-hdl:        SGNT1-RIPE
mnt-by:         SIGNET-MNT
created:        2014-04-03T08:32:01Z
last-modified:  2024-06-03T11:09:43Z
source:         RIPE

route6:         2a01:7c8::/32
descr:          TransIP B.V. Amsterdam IPv6 network
origin:         AS20857
notify:         ripe_notify@transip.net
mnt-by:         TRANSIP-MNT
mnt-lower:      TRANSIP-MNT
mnt-routes:     TRANSIP-MNT
created:        2009-06-03T14:20:21Z
last-modified:  2009-06-03T14:20:21Z
source:         RIPE

Installed. You can see the current list of installed modules on Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

Python 3.10 doesn't exist on Johnny. Python 3.12 and Python 3.9 are available though. If you need Python 3.10 you would need to get a VPS https://heliohost.org/vps/

Closing due to inactivity.

Apparently we hit our email sending limit last night sending out all of the Terms of Service update emails. Therefore quite a few emails failed to send. For instance, if you donated for a Tommy account you wouldn't receive the email to create the account. If you requested a password reset you wouldn't receive the email with the link. If your account was close to going inactive you wouldn't receive the warning email, etc. We have email working again now, so if you missed out on an email let us know and we can resend it. Also support@heliohost.org email address is offline right now so if you need support you'll need to use the helionet.org forum or Discord. We expect email support to start working again at the end of our 24 hour temporary ban.

We're updating our Terms of Service.

Our Terms explain what you can expect from us when using our services, and what we expect from you as a user of our services. You can find the updated Terms at the following URL:

https://wiki.helionet.org/hosting/terms

From here on out, we will email all of our users each time we make changes to the Terms of Service to give them plenty of time to review the changes and opt out of the changes if they wish to.

What is changing:

* We have been using slightly different Terms of Service for our shared hosting and VPS hosting for the last 6 years, but now we've unified them to make things easier to understand.
* We have never allowed cryptocurrency mining on any of our hosting plans, but now we've added that information to the Terms of Service to make it easier to find.
* We've never allowed children below the age of 13 to use our services, but it is now simpler to locate.
* We have expanded our restriction on modifying game content to include preventing normal operation as well.
* In addition, we've clarified the risks you assume by using our service, that you agree to not hold us liable for damages resulting from our service not working properly, and that we don't guarantee availability or uptime.
* We have also made some minor changes to phrasing for clarity.

What this means for you:

Our Terms have been updated to reflect these changes and go into effect on January 17th, 2025. If you agree to these Terms, no further action is needed, and you can continue using our services as you always have. By continuing to use our websites or the services you receive after that date, you agree to the updated Terms.

Rule number 210580 has been disabled on the domain akaites.com.ng. Does it work now?

Your subscription has been canceled and you won't be billed again. Thanks for using our VPS service.

It has nothing to do with firewalls. Every time someone reports that installing SSL doesn't work, the first thing to check is if it is redirecting http to https. In order to install SSL your .well-known directory has to be served over http

root@control [~]# curl -v http://qasemghazanfar.com/.well-known/acme-challenge/-eAJl4mmY19WxjELqbxnwWHKgYZHHfnygh96F-qfErQ
*   Trying 2001:470:1:1ee::2002:80...
*   Trying 65.19.154.90:80...
* Connected to qasemghazanfar.com (65.19.154.90) port 80 (#0)
> GET /.well-known/acme-challenge/-eAJl4mmY19WxjELqbxnwWHKgYZHHfnygh96F-qfErQ HTTP/1.1
> Host: qasemghazanfar.com
> User-Agent: curl/7.76.1
> Accept: */*
>
* Mark bundle as not supporting multiuse
< HTTP/1.1 301 Moved Permanently
< Server: nginx
< Date: Sun, 29 Dec 2024 07:04:23 GMT
< Content-Type: text/html
< Content-Length: 162
< Connection: keep-alive
< Location: https://qasemghazanfar.com/.well-known/acme-challenge/-eAJl4mmY19WxjELqbxnwWHKgYZHHfnygh96F-qfErQ

Since this domain is redirecting to https you can't install SSL. Once the .well-known directory is accessible over http it will work.

Remote access enabled.

host=65.19.154.90
port=5432
user=cm1291_pg
dbname=cm1291_mlb
password=<set in Plesk>

host=65.19.154.90
port=5432
user=cm1291_pg
dbname=cm1291_nfl
password=<set in Plesk>

Thanks for reporting the bug. It should be fixed now.

23 hours ago, techcat said:

I was looking to see what I could do to add credit later on as I would rather put some money on now vs later when it's low.

It isn't currently implemented, but we could add credit to your account manually.