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Krydos

Chief Executive Officer
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Posts posted by Krydos

  1. I have started your reset, and in a few minutes you should receive an email from no-reply@heliohost.org (not this email from support@heliohost.org) with a link. Click the link in that reset email to take the next step in the reset process. If you want any of your files form before the reset I made a full backup which you can download from https://heliohost.org/backup if needed.

  2. I have started your reset, and in a few minutes you should receive an email from no-reply@heliohost.org (not this email from support@heliohost.org) with a link. Click the link in that reset email to take the next step in the reset process. If you need any of your files form before the reset I made a full backup which you can download from https://heliohost.org/backup if needed. During the reset process your DNS records should get recreated as well, but let us know if you're still having DNS issues after the reset is complete.

  3. Your current balance was $1.0443 plus $10.00 plus $2.00 bonus brings your new total to $13.0443. Based on your load from the last 30 days your new estimated expiration date is 2027-07-30, but if your load increases it could run out sooner. We will email you occasionally to let you know how your balance is being used. Thanks for increasing your Morty balance.

  4. We've temporarily closed our automated VPS signups to make some upgrades to our billing system. In the meantime we can still build VPS manually. If you're interested in signing up for a VPS please select the plan you want from https://heliohost.org/vps and submit your email address. After your VPS request is submitted post at https://helionet.org or chat with us at https://heliohost.org/chat and we can manually email you an invite link to get your VPS set up. We hope to get the automated VPS builds without needing to contact support soon. Let us know if you have any questions.

  5. Remote access enabled.

    host=65.19.154.90
    port=5432
    user=joxdev12_admin
    dbname=joxdev12_joxportfolio
    password=<set in Plesk>
    

    I always joke that if people request something twice I just do, and then undo what they wanted. For instance, if you ask for remote postgresql on the forum I give you access, and then if you also ask for remote postgresql on Discord I remove remote access. This way you need to make sure you ask in an odd number of places. For instance, if you ask on the forum, on discord, and on whatsapp then you get remote access, but if you ask on the forum, x, facebook, and email then remote access gets added, removed, added, and then removed again.

    • Like 1
  6. 10 hours ago, elevatecore said:

    I think, the Passenger is already doing what I was expecting) to avoid running node service 24/7

    Correct, if your Node.js doesn't get any page hits for 5-10 minutes it gets shut down to avoid wasting memory and CPU.

    10 hours ago, elevatecore said:

    I just want to bring it to your notice that your payment system charged me $1 extra than the expected $2.

    It definitely wasn't us that charged you an extra $1. We only got $1.44 after $0.56 fees from you.

    image.png.05f89e1263e1376124ce2057e4a28625.png

    I've never seen anyone get charged a different amount from what our website lists before. I'm guessing your bank charged you the extra $1 for some reason. Maybe call them and ask about it?

  7. You could start the short lived Javascript scripts via a dozen other ways, but not PHP shell. Unfortunately for the world Matt Mullenweg and Mike Little decided to use PHP to write Wordpress so bots are constantly looking for idiots dumb enough to install Wordpress. If we enable popen(), exec(), shell_exec() etc in PHP it will just make it even easier for hackers to send spam and set up phishing sites on our servers.

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