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Posts
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909
Posts posted by Krydos
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I noticed you randomly received a review invitation link emailed to you on 2025-08-07. We would really appreciate it if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend using the link that was emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!
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DKIM, SPF, and DMARC have been set up for the domain wds657.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
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Invite sent.
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11 minutes ago, techkitty said:
If possible please add the $12 skipping any discounts that are active. And if needed duct the transfer fees.
$12 minus $0.73 transaction fees is $11.27. Your balance was at $1.5707 so now it is $12.8407. Thank you for donating the fees, and skipping the discount to help pay the bills.
12 minutes ago, techkitty said:is there any way I can change the account name for this to techkitty to match the main account name?
Your forum display name has been changed to techkitty to match your hostin account.
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Installed. You can see the current list of installed modules and their version for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py
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No problem. Let us know if you need help with anything else.
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Which email address should we send the invite to?
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You've always had access to all the directories on your VPS. In the very first email we send you it has this line
QuoteIf you want to run something as root, use "sudo <command>" to run a single command or "sudo su" to switch to root using your password.
Login to SSH, run the command "sudo su" type your password, and you are root and you can access any directory or delete the entire VPS if you want.
Please note: You get 1 free rebuild per month, so if you break your VPS we will rebuild it once each month for free, but rebuilds in excess of 1 per month cost $1 each.
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Even though it's in bold I still don't know what you mean by activate. I read through your post history and found this
In that thread you called it "set up" not "activate" so maybe it's not the same thing, but what I did for you in that thread is I edited your Nginx config for that domain and created a reverse proxy so anyone who went to the domain would get proxied to http://127.0.0.1:5001/ instead. You can look at the config files for the domain anonymizer.bawantha-beliwaththa.me to see how I did it. I don't mind setting up a reverse proxy for you again if that's what you mean by "activate", but I need to know what port it's running on and which domain you want to display that Flask app, etc all of which information you provided the first time.
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Your VPS has been powered back on, and your new subscription has been linked to your existing VPS. Thanks for renewing your VPS. Let us know if you need help with anything else.
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I'm still not sure what you mean by activate.
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Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
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Your limit has been increased to 100 per day.
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Installed. You can see the current list of installed modules and their versions for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py
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15 hours ago, Ookma-Kyi said:17 hours ago, Krydos said:
3. Does each email have a link to unsubscribe?
3 ) Via the site. Users have notifications turned off initially upon registering and opt in via the user notification page. They can opt out via same page they opted in. Otherwise they will only receive account based email( password reset for example). Administrators can only turn off the user’s notifications via the admin panel unless the software is modified.
Does each email have a link to the page on the site to unsubscribe?
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1 hour ago, Ookma-Kyi said:
1 ) Unknown, based on traffic
The purpose of this question is to know what limit you think you need. Is 51 sent emails per day enough then?
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How many emails you plan to send per day?
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Where you get the email addresses from?
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How can recipients of your emails unsubscribe?
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Do you have an unsubscribe@yourdomain.com address set up?
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Do you have an abuse@yourdomain.com address set up?
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Does each email have a link to unsubscribe?
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Do you share or sell email addresses that you get?
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Post an example of the messages being sent.
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Installed. You can see the current list of installed modules and their versions for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py
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Your rebuild has been started and you will get an email in a few minutes when it's done.
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What do you mean "activate"?
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The backups have been deleted.
11 hours ago, lombardonicolo49 said:can you also disable automatic backups?
It looks like you had this cron job
*/10 * * * * /opt/plesk/php/8.3/bin/php -f 'httpdocs/prenotaora/index.php' -- 'console' 'backup'
So I deleted it for you.
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I've never used phpMyAdmin on Hestia before, but I would assume you can login using your database username and database password.
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Does this work?
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[Solved] Add funds to Morty
in Escalated Requests
Posted
Thank you so much.