Krydos

Your subscription has been canceled and you won't be billed again. Thank you for using our VPS service.

If you're on the Morty plan you can now see your billing information at https://heliohost.org/dashboard/billing/ This page contains detailed billing information for your account that goes back one year. We keep track of billing charges to one-hundredth of a cent and charge a flat rate of 3.29 cents per day if you don't exceed 100 GB memory and 10k CPU in a day. If you exceed those limits, instead of suspending you, we just charge you $0.0005 per 1 GB and $0.005 per 1k CPU. With the billing page, you can see the exact memory and CPU you used each day, as well as detailed graphs showing what times of the day your website had a lot of load. The billing dashboard is very new so if you see any bugs please let us know so we can get it fixed. If you're not currently on the Morty server and want to check it out, you can move yourself over with this page https://heliohost.org/dashboard/move/ Morty will be available for new signups beginning in a few weeks.

Your subscription has been canceled, and you won't be billed again. Your forum account has been deleted as requested. Thanks for using our VPS service.

Is it gone now?

The email address of this forum account doesn't match the email address the VPS was created with. In order to prevent people from pretending to be you by creating similar email addresses and then deleting your data we have to verify that the exact email address matches. It looks like you have 2 forum accounts, so it's the other one you need to post from, or you could also email your cancel request to support@heliohost.org. Whichever is easier for you.

Changed.

DKIM, SPF, and DMARC have been set up for the domain gebu8f.com. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Eventually you will be able to move to Johnny if you want.

Yes, the move page in the dashboard would allow you to move back to Tommy, but it wouldn't be free. You would have to pay $1. An admin can move you back for free if you ask.

Morty is now available for all existing users to transfer their accounts to. If you have an existing account on Johnny or Tommy you can now use the dashboard page https://heliohost.org/dashboard/move/ to move yourself to our new flagship server, Morty. Morty is the fastest server we have ever built, running on the fastest processor we have ever purchased, using the fastest SSD raid array we have ever had, and the fastest memory our processor supports. Thanks to 82 amazing donors during our last fundraiser we were able to raise enough money to purchase our newest server which is home to Morty, among other things. The largest of those donors have been beta testing Morty for the last couple weeks, and a few issues that they found have been fixed. Morty is now ready to launch to the existing users. The move page in the dashboard is 100% automated, so if you decide to move to Morty you can do so without any help from an admin, and without even talking to anyone if you don't want to. That said, we would love to hear what you have to say about our new server if you decide to try it out, or if you have any feedback about the transfer process. There will eventually be two ways to pay for Morty, the monthly subscription and the prepay option. Right now only the prepay option is available, but you can get $6 of Morty balance for only $5, which could keep your website online for 6 months. There is also the option to buy $12 balance and $24 balance for discounted rates. Keep in mind if your account uses more than 100 GB memory or 10k CPU in a day we will charge you an extra $0.0005 per 1 GB memory and $0.005 per 1k CPU rather than suspending you. So if you have a lot of overages the $6 balance won't last you a full 6 months, but we will email you when the balance gets low. Morty isn't available for new users yet, so the only way to get on Morty is to move an existing Johnny or Tommy account. Morty will be available for new users in a week or two. We'll make another news post when this is option is available.

Will you stop trying to access files outside your home directory? If you need information from a log file that isn't located in your logs directory let us know, and we can provide the info. The log files outside your home directory are full of private information that belongs to other users. Attempts to circumvent other's privacy will be considered hacking, and you will be suspended and banned from creating future accounts.

It's actually called python-telegram-bot when you install it, and then telegram.ext when you import it. I figured out what you meant though. The module python-telegram-bot has been installed on Tommy's Python 3.12. You can see the current list of installed modules and their versions at https://krydos1.heliohost.org/pyinfo/info3.12.py

I'm going to mark this as solved, but let us know if it fails again or if you have any other issues. Sending backups to remote storage is definitely something we want to encourage, and need to support. After Johnny crashed it became really obvious how few people follow our advice and make frequent backups.

I rescheduled it for 00:15 UTC (five minutes ago) and it seems to have run without errors. Can you confirm that it uploaded to FTP and everything is in the backup?

Here is how your 1000 MB storage is being used <removed> Node.js is a great way to destroy your account. If you don't get suspended for high load first, a lot of people end up over the disk quota because of all the bloated packages. Anyways, I deleted .npm for you. You can always download all the Node packages again if you'd rather be suspended for exceeding the disk quota.