Krydos

We can add new domains for you. Just let us know the domain name.

No problem. Let us know if you need help with anything else. We used to only allow 2 cron runs per day, and you're running about 1200 per day so I don't consider this an issue that your load is right around 8k per day. 1200 cron runs per day is pretty generous for a free service.

It's probably related to the reboot. Prior to the power outage the server hadn't been rebooted for a year or so.

Try reducing the frequency of the scheduled tasks.

Do you use scheduled tasks (cron)?

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

I have started the reset. You will receive an email in a few minutes with a link. Click the link in that email to continue to reset process. Let us know if you need help with anything else.

Let us know if you're ready to do the account reset.

This morning the city in California where our datacenter is located had a power outage. It took the city a few hours to restore the power, but once the power was back on all of our servers booted up. Everything should be online and fully functional now, but if you notice any issues please let us know.

Does it work now?

In November you asked us to allow PostgreSQL connections to pg-service-dm-khanin-project.d.aivencloud.com on port 23579. Unfortunately our firewall doesn't allow us to whitelist domains. We can only whitelist numerical IP addresses. In November the domain pg-service-dm-khanin-project.d.aivencloud.com resolved to the IP 85.9.195.148. Today that same domain resolves to the IP 85.9.193.5. If the IP continues to change every month I recommend you contact this aivencloud and ask them if they can put you on a static IP. Is it working again now?

I have no idea what the issue is. I submitted your username, solved the captcha, clicked submit, and it spun for like 0.05 seconds and then the message about renewing your account came up. I wonder if your antivirus or router or something is blocking it?

Does the logo start spinning as soon as you go to the page, or only after you submit your username and solve the captcha?

Installed.

We had another person report a similar problem. They actually answered our questions though. They said they were using Google Chrome, and when they disabled their plugins the signup process started working for them. They said the plugins they disabled were Scribe and Meta Pixel helper. I have tested signups with both of those plugins installed, and still can't reproduce the issue. Not sure what is going on, but if you're still having issues let us know and we can investigate further.