daskunk

Thank you so much for restoring the account

Can you please restore my account so I can log into Plesk and figure out what caused the load spike at 21:00 GMT. I am very sorry but at the moment I have no idea what it could be, I need to see the logs and see what was happening around that time. Thank you so much. My username is daskunk The domain is daskunk.heliohost.org The server is Tommy

Thank you for pointing me to this info. It was very helpful.

Thank you again for all the help and for the clarification on the HTTP 301 redirect. What you explained is the behavior I'm looking for. I did just try it out again (bypassing the invalid SSL warning) and it did properly navigate to my index.html web page I'll try again in 3 hours to make sure the SSL warning is gone. Thank you so very much.

Also, I proceeded through the SSL cert warning to see if I could access my main web page and I got a Plesk Screen. So I logged into my Plesk Account and I see the new alias domain now but it doesn't have the Files & Databases section. However, I noticed it allows you to an HTTP 301 redirect to the main domain (which sounds like what I want) but when I tried to activate it, I got a permission denied message. Is it possible to set it up so when a user goes to www.daskunkworkspbc.com it automatically takes them to daskunk.heliohost.org/pbc/index.html ?? Thank you again for all the help.

I tried the new domain and got this SSL error. I probably should have asked earlier but how does the SSL certs work when you have an alias domain along with the original domain? I know you auto generate SSL certs for the heliohost domains and supposedly according to my Squarespace login I have a valid SSL cert for www.daskunkworkspbc.com but somehow it looks like it's trying to use the heliohost SSL when I try to access www.daskunkworkspbc.com directly. Is there something I need to do? Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for www.daskunkworkspbc.com. The certificate is only valid for daskunk.heliohost.org. Error code: SSL_ERROR_BAD_CERT_DOMAIN

Thank you so much, really appreciate it.

Thank you. The alias sounds like a great solution as it would allow my users to change URLs at their convenience. I'm trying not to disrupt the service. Would it be possible to set up the alias?

It allows me to add custom name servers so I added the two Heliohost name servers. If you add it as an alias does that mean the original URL would still work as always but users would have the option of using the new alias?

I'm wondering if this is possible I have my entire web site running on Heliohost and don't want to move or relocate anything. It's currently accessed under the https://daskunk.heliohost.org/ domain. I recently received a gift of a Squarespace domain name. I would like to use the new Squarespace https://www.daskunkworkspbc.com domain name as the access URL for my users instead of https://daskunk.heliohost.org/. But I still want them steered to Heliohost and for all of my content to remain in my existing account. This is an absolutely wonderful hosting service. Is there a way to do that? (PS The Squarespace domain does have a corresponding SSL certificate) Thank you so much.

It's working great now. Thank you so much!

After resolving my perl CGI issue I was finally able to try accessing my psql database and I think I may have run into exactly the problem you predicted. The original user in cPanel was daskunk_php. I tried to create that same user in Plesk and it failed saying the user already exists. With that userid I was able to get a connection but the query failed. So I tried creating a new user called daskunk_php2 in Plesk.I was able to create the new userid, but the query failed the exact same way. So it sounds like the problem you described on 6/4. If you can assigned ownership to either daskunk_php or daskunk_php2 (whatever is easier), I would be very grateful. Thank you so much for your patience.

Krydos, thank you again for all the help. At the moment I don't think I need any perl modules installed on Plesk, but thank you for the offer in case I come across anything in the future. And sorry about misuse of the forums.

Krydos, thank you for responding to my perl cgi issue. I went to post an update, but you had already closed the topic. Just to be clear I knew I could no longer keep the use cPanelUserConfig statement, but my question was whether I had to replace it with something else. I wound up simply commenting it out and it's working now. But that begs a follow up question. On Plesk are we able to install perl modules, and if so, then would it require a similar style use statement (e.g. use PleskUserConfig) ?? Thank you again.

Help! I ran into my first Plesk migration issue and I'm unsure what to do because the problem involves a CGI script that was written so long ago I don't recall why this exists. But I think the cause of today's problem is this line in my psw_cgi.pl CGI script. use cPanelUserConfig; As I said, this code has been in service for years (back when I first signed up with Heliohost) and I can't totally recall why I had to add it, but I assume now that we moved to Plesk, this is a problem. When my users try to execute this cgi perl script which is called from an html page they are getting the following error messages [Mon Jun 13 14:38:50.703222 2022] [cgid:error] [pid 111896:tid 139916253103872] [client 173.3.11.242:40140] End of script output before headers: psw_cgi.pl, referer: https://daskunk.heliohost.org/pbc/login.html [Mon Jun 13 14:38:51.978860 2022] [autoindex:error] [pid 111896:tid 139916177569536] [client 173.3.11.242:40142] AH01276: Cannot serve directory /home/daskunk.heliohost.org/public_html/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directive, referer: https://daskunk.heliohost.org/cgi-bin/psw_cgi.pl?html=login.html What do I need to do in my CGI perl script to work with Plesk? Thank you

Krydos Thank you so much for migrating my account to Plesk. I've been checking out various things and so far so good. However there is one thing I'm totally stumped on. I went into the Plesk Database section and I see you ported over my Postgresql database. It correctly shows there are 3 tables and the size looks about right. Furthermore when I run my PHP scripts that access the database via a pre-defined Postgresql userid, all seems to be working fine. But I can't figure out how to "work" with the database interactively. How do I see the tables, query the info in the tables, create new tables, add users, etc? CPanel had a fairly intuitive interface that allowed you to do these things. Does Plesk have equivalent tools? I've been staring at and clicking on this screen but I can't get much to happen. Fortunately I don't "need" to do anything right this minute, but should something come up and I need to re-index a table, create a new field with constraints, etc, CPanel was handy for that kind of stuff. Many thanks for any help/guidance and again thank you for all you've done to save Heliohost from the CPanel crisis.

Thank you again, and believe me I'm eager to try it out, it's just that I may not be available for a short period.

Krydos, thank you again so much for all the information. That is very useful. I want to try one of my questions again because after reading your reply I realized I didn't ask it clearly .. my bad. What I mean to ask is once you migrate my account to Plesk do I need to login right away for everything to continue working. For example, if you moved it on Monday and I wasn't available to log into Plesk until Friday, would my web site continue working Monday thru Friday? (assuming the 755--->644 permission issue gets fixed in the transfer script)

Thank you Krydos for the php and cgi info. I'm debating about whether to switch or to delay. I have active users right now who are relying on web pages that utilize php and cgi scripts. Until the end of June I really can't have a service disruption so the question is what happens when you move my account. Would there be any reason that php and cgi scripts that currently work fine under CPANEL would not work during the migration? Also, can I continue FTPing files to my public_html space during the migration? Lastly, am I required to do anything once the migration completes (i.e. must I log into Plesk and do something right away). The answers to these questions will help me determine whether to go now or stay put for a while. Thank you.

Is PHP and CGI available on Plesk, and what about Postgresql databases currently in CPANEL?

Thank you again for the info. I will look into it.

Thank you again so much. A side question. I've been using ZeroSSL as per your recommendation and the past 3 renewals have gone very smoothly. But now I noticed my ZeroSSL account has used up the 3 free renewals. If the migration to Plesk extends beyond the next 90 days, do you have any recommendations for any other free SSL sites? Thanks to CPANEL I never had to deal with this before and Googling yields lots of results but many are paid subscriptions. Hoping you have some tips or advice. Thanks.

Hello Very sorry to bother the admins but my SSL certificate is expiring soon. I uploaded a the following files private.key certificate.crt ca_bundle.crt to my /home/daskunk directory. My domain is daskunk.heliohost.org Could you please install them? Thank you very very much.

Krydos: I am so sorry to hear about the accident and medical issues and absolutely your health and family come first. I do hope all involved make a speedy and complete recovery and very much appreciate all you and the Heliohost support staff do for us users.Thank you again and thoughts and prayers are with you and your family.

I've been periodically checking but haven't seen any updates in a while. Are accounts still being migrated to Plesk? I know this effort is extremely challenging, and so thankful for those volunteering, but just wondering how it's going. Thanks again for all the support.