eggcite

Keep up the good fight guys; we all appreciate your proactiveness with the AnonymousFox incident. Let us know when cPanel is back up on Tommy!

Hey guys, I'm not sure if this problem is due to the DDoS that hit us today https://www.helionet.org/index/topic/33825-tommy-down/, but right now cPanel on Tommy is not online (see attached) and my website is down. Could you look into this? Thanks!

Ah, okay. Do you have a recommendation for a CMS then? I'm actually thinking of rolling my own lightweight blog engine

After that fun WordPress fiasco from yesterday, I was wondering: is it safe to install WordPress via Softaculous, or is there a patch we are waiting for?

Thanks, Byron! You guys are the best, as usual

Hey guys, Is it possible to rename my Helionet user account to zavyerr? Or should I just ask for this one to be deleted and I just make a new one? Thanks!

Woot! Thanks Wolstech! Also, does that mean I should avoid setting up a WP install until later? Also, I didn't see the account invite yet

USER: xavyerr SERVER: Tommy DOMAIN: calebtung.com Was this due to a recent WordPress hack? Thanks, guys!

Yup, all set. Thanks for all you guys do.

Fully operational! Thanks for the help.

Hi, I just finished setting up my Tommy account with primary domain name ticstart.heliohost.org Could you guys switch me to my old Stevie domain name calebtung.com? I used the domain name change script and it seemed to work, but it's still assigned to the heliohost.org subdomain and I don't need that one. I think my calebtung.com domain is associated with my Stevie account (calebt). Thanks! -c7

Hello, I'd like to move from Stevie to Tommy. ​PayPal transaction info: ID: 1WB09457KY307382A Amt: $20.00 USD Could you free the username calebt, the associated email, and the domain name for use on Tommy? Also could you resend the Tommy invite? Thanks guys, I appreciate everything you do.

Great; thank you so much. Is there a one-click Softaculous restore feature on Tommy that will allow me to quickly restore my entire site? If so, I think a donation is definitely worth it. You guys work so hard and we appreciate it. Also, when are you guys planning on rebooting Stevie to get the data?

Actually; quick question: does the Softaculous backup also include the MySQL database holding the WordPress posts on the blog? Those posts are what I wanted. If the backup doesn't include it, then is there some way you could get me that database? If not, you can save yourself some Stevie uptime and go ahead and remove me from the backup list.

Great; thank you very much. I really appreciate you guys.

Hi, Thanks for getting the backups to us so quickly. We really appreciate it. I was wondering: could you retrieve the most recent Softaculous automatic backup for my Wordpress site? Stevie account username: calebt Thanks!

OK sounds good. You guys will post about it on Facebook right?

Thanks! Is there anything that you will need from my end to get that backup when you guys access the filesystem?

Hi, I've been reading up on what's happening on Stevie and am rooting for you guys to get him back up. I have a Softaculous backup of my Wordpress site in its latest state on Stevie; I don't have a local copy of that backup unfortunately. Will you guys be able to recover that if you can access the files on Stevie? If so, do you have an estimate of when you'd be able to do that? Thanks so much!

Is this also what is causing the database error for my Wordpress installation on Stevie? The classic "Error establishing a database connection" message?

Oh, I see. Thank you!

Hello, I signed up for a Heliohost account on Stevie and tried to log in; however, my password didn't seem to work. Additionally, the password reset link turned up a page that looked like this: Could an admin help me reset my password (username: calebt)? Thanks!