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Ashoat

Chief Financial Officer
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Everything posted by Ashoat

  1. Okay, you've been granted a dedicated IP.
  2. aliang: what's your HelioHost username? Programmer OZ: as a technical term, format generally only applies to removable media. But anyways: unfortunately, we have to feature to "reset" an account. We can let you delete your account and then you recreate it, if you want.
  3. Okay, you've been granted a dedicated IP.
  4. cPanel is telling me that you've already parked the domain. Is that not the case? Also, you need to point your nameservers at us.
  5. ... I told you to wait until the server load is under 4. You didn't do that.
  6. What is your HelioHost username?
  7. Do you have a public_html folder?
  8. Have you registered the domain yet? Let me know when it's ready so I can setup the IP for you.
  9. Okay, try setting it up again now.
  10. grummitt: Please wait until "Server Load" under "Service Status" in your cPanel is below 4, and then try adding the domain again once. You will have to wait 24 hours after adding your domain for it to become active.
  11. ... dude, you deleted your entire public_html directory. Look up some basic tutorial or something. This isn't escalated material.
  12. Your site seems to load fine. Please give me a link to the page that doesn't load.
  13. Sorry, I don't know VB. You should ask on an ASP.NET forum. Make sure you mention that you're using Mono.
  14. Do you already have a certificate, or do you plan to self-sign? If you plan to self-sign, are you aware that browsers will block people from your page?
  15. Do you already have a certificate, or do you plan to self-sign? If you plan to self-sign, are you aware that browsers will block people from your page?
  16. Ugh... well, PyonDude: is it working?
  17. Nope... there is no error there. That must mean your Ruby on Rails application is throwing an error, but not displaying it to the user. Two options: 1) Make it display errors to the user. 2) Find the private error_log somewhere in your user directory.
  18. Wait... you installed it? How did you manage to do that if I didn't grant you a dedicated IP?
  19. Glad the problem was resolved
  20. Ashoat

    Prolonged Downtime

    In return, thanks for your nothing.
  21. Eh... I rarely post stuff about HelioHost on those, but feel free to follow me? I won't Facebook friend you if I don't know you, though.
  22. Ashoat

    Prolonged Downtime

    Okay, so looks like when I fixed the script that restarts our server when it's down, I also broke it.
  23. Are they self-signed? If so, are you aware that every modern browser will try to prevent users from visiting your secure pages?
  24. Okay, try again now.
  25. If you can find out a way to use a WSGI disptacher with Pylons, then I can install the libraries for you.
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