Ashoat

cabeen, Storm Nexxus: I'm seeing your accounts in the system as active. Have either of you tried creating the account again since posting in this thread? BSM: When did you last try registering?

Youking, vteamchina, cmnegi: Please wait until "Server Load" under "Service Status" in your cPanel is below 4, and then try adding the domain again once. You will have to wait 24 hours after adding your domain for it to become active. cmnegi: Geoff is right.

Glad everything worked out

So... you added a certificate, and now your site is redirecting somewhere else? Is this happening for http, or only for https? What's your HelioHost username and what's the domain you configured the certificate for?

Oops... looks like I had a bug. Try again now.

Oops... looks like I had a bug. Try again now.

aamsur, Golden Chang: Please wait until "Server Load" under "Service Status" in your cPanel is below 4, and then try adding the domain again once. You will have to wait 24 hours after adding your domain for it to become active.

No problem

teamroots, ARES Clan: Please wait until "Server Load" under "Service Status" in your cPanel is below 4, and then try adding the domain again once. You will have to wait 24 hours after adding your domain for it to become active.

I'm not sure why this happened to you. Can you try signing up again?

Yeah, I just checked the bandwidth listings and it looks like everything is okay now Closing this thread.

Glad you got it working

cPanel is asking me to grant them access to the account so that they can take a look at some settings in cPanel. Is it okay if I reset your password to something else temporarily so that they can look?

Bumping this to remind myself.

I just checked the database, and your account is currently queued for creation. The email was probably just filtered by your email provider.

So I took a look through cPanel "domlogs" (which are used for calculating bandwidth usage), and I can't figure out why cPanel would calculate that amount of bandwidth usage for you. I re-ran the bandwidth calculator on your account, but it looks like that didn't change anything. Since I have no idea what's going on, I've opened a support ticket with the cPanel support staff to see if they can figure out what's going on. Stay tuned!

Have you received an email about your account being queued?

Honestly, I have no idea why this happened Could you try signing up again?

I think that cpanel.heliohost.org avoids using port 2082, which helps some users who are behind firewalls. Some person registered cpanel.heliohost.org as an account. I went ahead and deleted their account (it was empty), and hopefully everything should be okay once Apache restarts tonight. Let me know if the probably persists after that!

Mail servers generally try to deliver an email multiple times before bouncing it. As for the telnet stuff: telnet uses basic TCP/IP instead of HTTP for communication. To clarify the request, HTTP includes the requested URL to the IP in its request to that IP. TCP/IP doesn't include this information; as such, it ends up just rawly requesting a page from 216.218.192.170. That's what telnet is doing, and that's why you're getting what you're getting.

It looks like your account was suspended, but then accidentally removed from the database. A script managed to stick it back in, but that script didn't know that your account was suspended... so cPanel and our database were out of sync. Your account has been unsuspended, so you should be good now

No, you're not doing anything wrong. Please try again... again.

Okay, try again now.

Sala1995: Please wait until "Server Load" under "Service Status" in your cPanel is below 4, and then try adding the domain again once. You will have to wait 24 hours after adding your domain for it to become active. bandbox: Your account seems fine.

Yaghe, grohe43: Please wait until "Server Load" under "Service Status" in your cPanel is below 4, and then try adding the domain again once. You will have to wait 24 hours after adding your domain for it to become active. grohe43: low load is when the server load is listed as below 4.