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Showing content with the highest reputation on 12/10/24 in Posts

  1. Last night Tommy threw a little tantrum because Morty is getting all the attention lately. It's ok, Tommy. We still love you. First the main Tommy IP address stopped routing correctly, then when that was fixed Apache and Nginx broke, and then while we were repairing that MariaDB started having issues as well. Everything should be more or less working now, but there may be a few things you need to do to get your website back online. Known Issue #1) When we run the repair tool on Apache and Nginx it always messes up most of the SSL certificates. This should fix itself after a day or two, but you can speed the process by reissuing the certificate manually. We even have a guide to help you located at https://wiki.helionet.org/common-errors/ssl-certificate Known Issue #2) A lot of the MariaDB passwords and permissions got messed up as well. This is not something that is going to resolve itself. So if you're having trouble connecting to PHPMyAdmin or your website is giving database connection errors you'll need to follow the guide we have located at https://wiki.helionet.org/common-errors/phpmyadmin-mariadb-access-denied Let us know if you notice anything else broken, or you have trouble with either of the guides above.
    2 points
  2. The API needed for the HelioHost Dashboard still isn't working, and it looks like all SSL certificates were disabled internally again (the repair tool does this as part of a repair, users have to remove and reinstall them to fix it). I reinstalled your cert for you, but until the server is fixed completely and bihourly is running again so Apache restarts, it's not going to take effect.
    2 points
  3. All issues fixed. Any chance non-linux/nginx guru like me could receive early notifications on such issues and how/who fix it / part of it ? Best regards ;-)
    1 point
  4. Another update: I think that this can be marked as solved. I don't know if Apache was causing the issues, but I saw the notice regarding PHPMyAdmin on Discord and reset my password. Following that, everything is working, so I think the database pw issue was causing an error that made the js hang up. At any rate, seems to be working now ?
    1 point
  5. Yeah, the www record was indeed missing. It's been fixed and the cert has issued successfully.
    1 point
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