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Great news! We are now sending out invites to donors again starting immediately. We started sending new account creation invites using slightly modified cPanel code a while back, but quickly realized that there were too many bugs. We decided to start over entirely and redesign the new account creation process again from the ground up with Plesk in mind. It was a lot more work, but we think it was worth it. The previous cPanel new account creation code has remained largely untouched since it was implemented in 2016, and we created over 100k accounts using that old code. We've learned a lot from our time creating so many accounts, and we hope that the new Plesk code will perform even better. We also have more great news! Gmail has begun delivering our emails instead of deleting them. More often than not the emails end up in the spam box, but if you flag them as not spam future emails will be delivered to the inbox. It's a great step in the right direction, and a lot better than our invites being deleted entirely. If you're not a big fan of email, or you're afraid you'll miss your invite in the spam box you can link your Discord account or improve your position in the queue using the ETA page https://heliohost.org/eta/ All of the HelioHost staff are really excited to be able to create new accounts again, and we're hoping this feature rollout will go smoothly. Once all the donors are on Plesk we will begin moving the free accounts as well. We will start out only sending a few invites per day, but as the new account creation gets well tested we will increase the rate of invites. Now that new account creation is implemented we can turn our attention to other tasks such as getting Django and Flask running on Tommy, setting up Johnny, and adding or deleting domains through Plesk. If you have any issues or have any questions let us know.

You can now link your Discord account to your HelioHost account in order to receive invitation links to create an account on Plesk. Since Gmail has decided they don't want you to have a free hosting account on Plesk we have come up with a better way to get information to you. Messages were sent from computer to computer as early as the 1960s, but in 1971 the first email address with an @ symbol was invented. 51 years later it might be time to move on to something better if Gmail refuses to cooperate with us. If you're interested in trying it out you can go to https://heliohost.org/eta/ and type in your username or email address. Then on your ETA page there will be a Discord button. Click that and it will ask you to grant it permission to know who you are and permission to add you to the HelioHost Discord server. Once you grant those permissions it will send you a direct message with a link that you can use to validate that the system is working. If you have DMs disabled the bot won't be able to send you messages so make sure you have DMs enabled in your privacy settings. If you leave the HelioHost Discord server the bot won't be able to send you DMs anymore either. Let us know if you have any trouble linking your accounts, or if the DM doesn't arrive. Right now the Discord link is only for accounts who haven't been moved to Plesk yet, but if people let us know that they like receiving Discord notifications better than emails we can implement this same system for Plesk accounts as well. Personally I think Discord pings are way less likely to get missed than overbearing spam filters that you can't even turn off. Let us know what you think.

You can probably change the permissions of everything to make it work for both users. 644 = read/write by owner, read by group, and read by other. Your colleague's account is going to count as other so if you set the file's permission to 666 he should be able to edit those files. Filezilla has an option to recursively change all file permissions with just a few clicks so that might be the best solution for you. This isn't a Plesk issue, it's a Linux issue. Permissions like this have been in effect in Unix since like the 70s or so. It's a security feature to prevent other users on the same server from altering your files unless you want them to.