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Log for the AutoSSL run for “cprn”: Thursday, May 17, 2018 3:18:26 PM GMT-0400 (cPanel (powered by Comodo)) 3:18:26 PM This system has AutoSSL set to use “cPanel (powered by Comodo)”. 3:18:26 PM Checking websites for “cprn” … 3:18:27 PM The website “flasktest.lue.heliohost.org”, owned by “cprn”, has no SSL certificate. AutoSSL will attempt to obtain a new certificate and install it. 3:18:27 PM The website “lue.heliohost.org”, owned by “cprn”, has no SSL certificate. AutoSSL will attempt to obtain a new certificate and install it. 3:18:28 PM WARN The domain “flasktest.lue.heliohost.org” failed domain control validation: The system queried for a temporary file at “<a href="http://flasktest.lue.heliohost.org/.well-known/pki-validation/F99E034902E1D17B7AE426CDFC0ED895.txt">http://flasktest.lue.heliohost.org/.well-known/pki-validation/F99E034902E1D17B7AE426CDFC0ED895.txt</a>”, but the web server responded with the following error: 404 (NOT FOUND). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 3:18:29 PM WARN The domain “www.flasktest.lue.heliohost.org” failed domain control validation: The system queried for a temporary file at “<a href="http://www.flasktest.lue.heliohost.org/.well-known/pki-validation/4C6960700149800E25BD7A6742CF534E.txt">http://www.flasktest.lue.heliohost.org/.well-known/pki-validation/4C6960700149800E25BD7A6742CF534E.txt</a>”, but the web server responded with the following error: 404 (NOT FOUND). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 3:18:34 PM WARN The domain “lue.heliohost.org” failed domain control validation: The system queried for a temporary file at “<a href="http://lue.heliohost.org/.well-known/pki-validation/F6D35C2A41DF87CE2781CD15A3DE57B0.txt">http://lue.heliohost.org/.well-known/pki-validation/F6D35C2A41DF87CE2781CD15A3DE57B0.txt</a>”, but the web server responded with the following error: 404 (NOT FOUND). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 3:18:36 PM WARN The domain “www.lue.heliohost.org” failed domain control validation: The system queried for a temporary file at “<a href="http://www.lue.heliohost.org/.well-known/pki-validation/2682D3C4E810E7EDB8FD838A5FBBC1FF.txt">http://www.lue.heliohost.org/.well-known/pki-validation/2682D3C4E810E7EDB8FD838A5FBBC1FF.txt</a>”, but the web server responded with the following error: 404 (NOT FOUND). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 3:18:39 PM WARN The domain “cpanel.lue.heliohost.org” failed domain control validation: The system queried for a temporary file at “<a href="http://cpanel.lue.heliohost.org/.well-known/pki-validation/AECB8F31BEDE645BADDA5290E5CAD916.txt">http://cpanel.lue.heliohost.org/.well-known/pki-validation/AECB8F31BEDE645BADDA5290E5CAD916.txt</a>”, but the web server responded with the following error: 404 (NOT FOUND). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 3:18:42 PM WARN The domain “webdisk.lue.heliohost.org” failed domain control validation: The system queried for a temporary file at “<a href="http://webdisk.lue.heliohost.org/.well-known/pki-validation/45FBD9E7B9F92B3600E1D1F6A38B72C5.txt">http://webdisk.lue.heliohost.org/.well-known/pki-validation/45FBD9E7B9F92B3600E1D1F6A38B72C5.txt</a>”, but the web server responded with the following error: 404 (NOT FOUND). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 3:18:42 PM WARN The domain “webmail.lue.heliohost.org” failed domain control validation: The system queried for a temporary file at “<a href="http://webmail.lue.heliohost.org/.well-known/pki-validation/4E71FE51AFF0DC0F3D1A16D7AD6C2188.txt">http://webmail.lue.heliohost.org/.well-known/pki-validation/4E71FE51AFF0DC0F3D1A16D7AD6C2188.txt</a>”, but the web server responded with the following error: 404 (NOT FOUND). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 3:18:42 PM The system will attempt to renew SSL certificates for the following websites: 3:18:42 PM lue.heliohost.org (mail.lue.heliohost.org) 3:18:46 PM The system has completed the AutoSSL check for “cprn”. 3:19:02 PM The queue contains a request for a certificate for “cprn”’s website “lue.heliohost.org”. The system last polled for this certificate at May 17, 2018, 7:18:46 PM UTC. The next poll will be no earlier than May 17, 2018, 7:23:46 PM UTC. Something is keeping it from finding the validation file. The most common cause is an .htaccess with a forced SSL redirect or other rewrite command that prevents plain HTTP access to the .well-known folder.

We do not support short_open_tag. They are obsolete and should no longer be used. If you are using software that still relies on them, the software is poorly made and does not comply with current coding standards. Please find different software. As for PHP version, you can change that yourself for each of your domains in cPanel. The option can be found under Software->MultiPHP Manager.

We only recovered files and mysql data from accounts. The postgres data, if it's available, would need to be retrieved as a special request and would likely be provided in the form of a raw data file (not an .sql file as you're used to). Lets see if Krydos can recover this for you.