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The old test account never deleted itself properly...as a result, the domain is now on Stevie, but the system still thinks it belongs to a Johnny account. I'll escalate it so an admin can fully remove the domain for you. After that it's removed from Johnny, it may take 24-48 hours to correctly set up and start working on Stevie. @Krydos or @Byron: Can you remove all references to account vnsmes and the domains and DNS for vnsmes.com on Johnny? The domain is on Stevie but resolves to Johnny since he used to have a Johnny account. Also, it shows domain entries in ACP->Domains belonging to the non-existent account...

Hi and thank you. : ) At December 28th my monitoring has stopped for ~28 hours and started working again at December 29th, however from a different IP address. And after few hours unfortunatelly it has been banned on both - Stevie and Johnny - HelioHost servers. I've noticed this after... two days (because for first few hours it was fine I thought it will be fine all the time and didn't check it earlier), but I didn't want to bother anyone during the long new year weekend. However if you've already posted about this... I need to ask one of the @HelioHost admins to UNban my new IP address - which is the same which I use now here on the forum - and maybe even put it on the whitelist. Thank you. : ) My "monitor" (and "server time") won't start automatically, I will have to turn it on again. "Disk space" and "DNS checker" still works from different server.