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Thunderbird is not compatible with secure incoming mail on our server. See this topic: http://www.helionet.org/index/topic/21815-configuring-mail-on-thunderbird-38/ Thunderbird newer than 31.7 is not fully compatible with our servers because of an artificial restriction that Mozilla added. The solution for incoming mail is to downgrade thunderbird to v31.7 or older and use secure IMAP (secure POP may work, but I've never tested that), use unsecured connections, or get a different mail client. As for the security exception on outgoing connections, it's normal because of our self-signed certificate. Just add the exception.