Leaderboard

I don't know why it was (or even if it was, the system said it was active, the account's behavior is what lead me to that conclusion). Something probably didn't work right when the system tried suspending you or unsuspending you for something else (inactivity most likely). cPanel and FTP never show any special message for suspended accounts, they just act like the password is wrong. Password resets (both how you do it, and how I do it) also won't work when you're suspended, which would explain why your attempts to reset it failed, and the password I sent you didn't work when tried (I only tested it myself after suspending and unsuspending you).