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User: erick14 Server: Stevie Domain: erick14.com User: drive14 Server: Stevie Domain: cloud.erick14.com User: leoz14 Server: Stevie Domain: leo.erick14.com Hi, my accounts was suspended and I do not know why, can someone tell me why? Sorry for my bad english, i'm brazilian

All accounts are suspended after 30 days of not logging into them. No accounts are exempt from these inactivity suspensions. Even moderators and administrators must remember to log into their accounts every 30 days or less or their personal accounts would be suspended for inactivity just like any other account. Each username can only be used once. In order to have the same username on Stevie that you currently have on Johnny you would need to delete your Johnny account first. If you try to create an account with a username that is already in use you will get an error. You don't have to request to have your account moved because you can do it yourself by following the instructions in this wiki post aptly named Moving Your Account

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

pwma2012 has been unsuspended.