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Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

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Please use this subforum to report any Suspended or Queued problems with your account. If you are experiencing any of these problems, please follow the below instructions and a support administrator will deal with the matter as soon as we can.

If you believe that your account has been incorrectly queued:

1) Create a new topic named "Queued: hh_username", replacing hh_username with your HelioHost username

2) In your post, include the following information:

a. your HelioHost username

b. the server your account is on

c. your HelioHost main domain

 

If you believe that your account is incorrectly suspended:

1) Create a new topic named "Suspended: hh_username", replacing hh_username with your HelioHost username

2) In your post, include the following information:

a. your HelioHost username

b. the server your account is on

c. your HelioHost main domain

 

If you do not respond in this format, your topic may be closed.

Administrators: Please close all solved topics to ensure that the forum is clean and manageable.

5,140 topics in this forum

  1. [Solved] Suspended: tpltrl

    By tpl,
    • 5 replies
    • 784 views

  2. [Solved] Archived: Habb

    By habb,
    • 1 reply
    • 334 views

  3. [Solved] Suspended: brinert

    By brinert,
    • 1 reply
    • 331 views

  4. [Solved] Suspended: vamdsgn

    By codename25,
    • 1 reply
    • 575 views

  5. [Solved] Request to unarchieve account

    By ninjaspa,   
    • 1 reply
    • 599 views

  6. [Solved] Request to unarchive account

    By gliman101,   
    • 1 reply
    • 656 views

  7. [Solved] Request to unarchive account

    By sam96181,
    • 1 reply
    • 448 views

  8. [Solved] Archived Account

    By coleenby,   
    • 7 replies
    • 1.1k views

  9. [Solved] Suspended: s1m0n

    By Domi,
    • 2 replies
    • 687 views

  10. [Solved] Archived: kcyan

    By kcyan,
    • 2 replies
    • 426 views

  11. [Solved] I am not able to access my account

    By tssinfo,
    • 3 replies
    • 1.1k views

  12. [Solved] Archived Account

    By chrisk,
    • 4 replies
    • 415 views

  13. [Solved] account suspended due to inactivity

    By sharmijj,
    • 3 replies
    • 482 views

  14. [Solved] account suspended due to inactivity

    By divyansj,
    • 5 replies
    • 633 views

  15. [Solved] Archived account

    By kmdg,
    • 3 replies
    • 432 views
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