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Questions

If you have a question about our hosting, a question about a hosting feature, or don't know how something works, then post your concerns here.

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Please check our wiki before posting to avoid common questions that can be answered using self-help.

3783 topics in this forum

  1. 403 Forbidden

    By yasky,
    • 7 replies
    • 1.5k views

  2. Allow access from specific countries

    By Fresco2,
    • 1 reply
    • 1.1k views

  3. Use email servers only

    By Ookma-Kyi,
    • 8 replies
    • 1.4k views

  4. [Answered] PASSWORD CHANGE

    By carralesga,
    • 4 replies
    • 1.1k views

  5. [Answered] How old do you have to be to use heliohost?

    By doctorCedar,
    • 5 replies
    • 1.2k views

  6. [Answered] Is it possible to upgrade accounts?

    By scientistgray,
    • 2 replies
    • 845 views

  7. [Answered] How can we solve this error

    By abarukayya,
    • 1 reply
    • 871 views

  8. [Answered] I used my friend's account before using this one. I know alts are not allowed, what do I do to not get suspended?

    By minihoot,
    • 7 replies
    • 1.4k views

  9. [Answered] You don't have permission to access / on this server.

    By uaiimid,
    • 3 replies
    • 1.2k views

  10. [Answered] ftp

    By Guest hunterp11,
    • 3 replies
    • 991 views
    • Guest
    • Guest

  11. Using Migrations on Lily Server

    By Ookma-Kyi,   
    • 3 replies
    • 3.7k views

  12. [Answered] Mail Server Settings

    By Ookma-Kyi,
    • 1 reply
    • 931 views

  13. [Answered] All Pages on my Websites throwing a 404 error

    By seintitus,
    • 3 replies
    • 978 views

  14. [Answered] Problemwith SSL certificate

    By Johan Sx,
    • 2 replies
    • 1.3k views

  15. [Answered] Can i configure the php settings?

    By Palpale,
    • 5 replies
    • 1.4k views
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