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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,   
    • 1 reply
    • 458 views

  2. [Solved] Unable to reset password

    By bobrobot,
    • 1 reply
    • 416 views

  3. Subdomain

    By trenesky,
    • 1 reply
    • 418 views

  4. [Solved] Add a domain

    By msbsurfi,   
    • 3 replies
    • 586 views

  5. [Solved] adding subdomain

    By monoista,
    • 6 replies
    • 1.1k views

  6. [Solved] subdomain

    By Guest hunterp11,   
    • 1 reply
    • 410 views

  7. [Solved] REQUEST TO CHANGE MY MAIN DOMAIN

    By sirzech,
    • 1 reply
    • 394 views

  8. [Solved] Request for a new domain

    By nkhris,   
    • 1 reply
    • 437 views

  9. [Solved] Request to change primary domain

    By strongestleo,   
    • 1 reply
    • 385 views

  10. [Solved] Error when running curl in git Deploy actions

    By mbo,
    • 3 replies
    • 811 views

  11. [Solved] Add Domain

    By bbm123,
    • 1 reply
    • 403 views

  12. [Solved] subdomains

    By Guest hunterp11,   
    • 1 reply
    • 383 views

  13. how to add custom domain

    By hundalprabh07,
    • 1 reply
    • 501 views

  14. [Solved] reset account

    By Guest hunterp11,   
    • 3 replies
    • 499 views

  15. Disable dns redirect for greenzone101.com.

    By flechen,
    • 2 replies
    • 475 views
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