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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9940 topics in this forum

  1. My error_log only shows errors from my first Flask app

    By ujcis,   
    • 6 replies
    • 893 views

  2. [Solved] Request resetting my account to start over

    By elkhaddir,
    • 1 reply
    • 554 views

  3. [Solved] Plesk Backup enable local ftp

    By nyten,
    • 5 replies
    • 1.6k views

  4. Add a new subdomain and change PHP setting

    By ivatsa,
    • 1 reply
    • 438 views

  5. [Solved] Request Custom Domain

    By licensafe,
    • 6 replies
    • 867 views

  6. [Solved] Create New Subdomain

    By orca,
    • 1 reply
    • 628 views

  7. add

    By krzysztof90,
    • 1 reply
    • 382 views

  8. [Solved] johhny - mod_fcgid: error reading data from FastCGI server - 500 Internal Server Error

    By zsolt112873,
    • 2 replies
    • 735 views

  9. webmail error

    By huycolab2023,
    • 2 replies
    • 526 views

  10. error on my website

    By lightoftrus,
    • 1 reply
    • 481 views

  11. [Solved] Hosted website stopped working

    By davtyangarnik95,
    • 2 replies
    • 496 views

  12. [Solved] Webmail problem ! Please help !

    By huycolab2023,
    • 3 replies
    • 677 views

  13. [Solved] My site matilda.vn is not work

    By huycolab2023,
    • 5 replies
    • 963 views

  14. [Solved] Please help. "1 subscriptions exceed limits". How come? And how to restore/repair?

    By vvenet,
    • 8 replies
    • 1.2k views

  15. [Solved] Php not start

    By ramel,   
    • 1 reply
    • 510 views
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