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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9948 topics in this forum

  1. [Solved] subdomain

    By dramadan,
    • 1 reply
    • 521 views

  2. [Solved] Requesting DNS Record Changes

    By myzega,
    • 2 replies
    • 593 views

  3. [Solved] Add domain

    By dramadan,   
    • 1 reply
    • 562 views

  4. [Solved] Domain Removal

    By ebsug,
    • 1 reply
    • 420 views

  5. [Solved] Please add my Domain

    By seekwe,
    • 1 reply
    • 390 views

  6. [Solved] i'm not able to login to johnny.heliohost.org

    By i,   
    • 10 replies
    • 1.4k views

  7. [Solved] I want to be able to bind my own domain name

    By seekwe,
    • 2 replies
    • 542 views

  8. Cannot log in to Plesk

    By walterpowell,
    • 7 replies
    • 1.1k views

  9. [Solved] Account wipe

    By Guest zlatko1,   
    • 2 replies
    • 383 views
    • Guest
    • Guest

  10. [Solved] Change domain

    By stavroskanias,
    • 2 replies
    • 608 views

  11. [Solved] Request for Account Unsuspension

    By hlm,
    • 3 replies
    • 695 views

  12. [Solved] Start over

    By guessthecase501,
    • 1 reply
    • 574 views

  13. [Solved] No (sub)domain options for my account?

    By ronvdc,   
    • 6 replies
    • 908 views

  14. [Solved] Hey admin can you add this domain in my account

    By sarfraaz12,
    • 2 replies
    • 462 views

  15. [Solved] Please add my Domain

    By krisenigma,   
    • 1 reply
    • 531 views
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