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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9945 topics in this forum

  1. Are the donations a one off?

    By rsdaily,
    • 2 replies
    • 509 views

  2. [Solved] Direct link on SVG gives me 404

    By Guest DmC,
    • 2 replies
    • 504 views

  3. [Solved] Please add two addon domains to my account

    By ronvdc,   
    • 1 reply
    • 529 views

  4. [Solved] Change the domain from saleh-hr.com to devs-zone.com

    By hayahsocial2024,
    • 2 replies
    • 651 views

  5. [Solved] Request for Domain Change to alvarovotan.eu

    By alvaro00,
    • 3 replies
    • 584 views

  6. [Solved] Set up SPF and DKIM

    By mricardi,
    • 1 reply
    • 467 views

  7. Internal Server Error

    By titanik00,
    • 3 replies
    • 566 views

  8. Website is not accessible

    By mannapijush1,
    • 1 reply
    • 380 views

  9. The database is not properly connected

    By amiellapid06,
    • 1 reply
    • 380 views

  10. [Solved] Change my main domain from silvioprog.heliohost.us to silvioprog.dev

    By brookfra,
    • 2 replies
    • 623 views

  11. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 464 views

  12. [Solved] subdomain

    By dramadan,
    • 1 reply
    • 521 views

  13. [Solved] Requesting DNS Record Changes

    By myzega,
    • 2 replies
    • 593 views

  14. [Solved] Add domain

    By dramadan,   
    • 1 reply
    • 562 views

  15. [Solved] Domain Removal

    By ebsug,
    • 1 reply
    • 420 views
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