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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] change domain to swasthyadentalwellness.com.np

    By spforsom,   
    • 1 reply
    • 456 views

  2. [Solved] change my domain

    By tubeo5866,
    • 1 reply
    • 410 views

  3. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 385 views

  4. [Solved] Additional domains

    By atiqbawary,   
    • 2 replies
    • 438 views

  5. [Solved] Please reset my account (username: mangu)

    By mangu,
    • 1 reply
    • 666 views

  6. [Solved] add domain

    By nibos,
    • 1 reply
    • 400 views

  7. [Solved] adding subdomain

    By live7day,   
    • 1 reply
    • 507 views

  8. [Solved] change the domain

    By ncatey1,   
    • 1 reply
    • 422 views

  9. [Solved] add domain

    By tiagodantas42,
    • 1 reply
    • 478 views

  10. [Solved] Change domain site

    By ignaciomtds,   
    • 2 replies
    • 549 views

  11. [Solved] Moving from Tommy to Morty

    By puspus,
    • 4 replies
    • 793 views

  12. [Solved] Account activation

    By bawanthabe,
    • 1 reply
    • 511 views

  13. [Solved] add domain

    By alberto4,   
    • 1 reply
    • 432 views

  14. [Solved] I wanna know about the venus plan 1 2

    By bawanthabe,
    • 16 replies
    • 2.1k views

  15. [Solved] Add new domain to daneesv

    By daneesv,
    • 1 reply
    • 504 views
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