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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Can you add my domain?

    By ccnope,   
    • 1 reply
    • 389 views

  2. Add a new custom domain

    By pelzomg,
    • 1 reply
    • 427 views

  3. [Solved] Add domain axoncorp.org.pe

    By axoncorpinstitut,   
    • 1 reply
    • 425 views

  4. [Solved] Request to Add Addon Domain to My Hosting Account

    By rseann,   
    • 1 reply
    • 614 views

  5. [Solved] Domain Request

    By EFEAuthing,
    • 9 replies
    • 970 views

  6. [Solved] Domain addition

    By dexiam,   
    • 1 reply
    • 432 views

  7. [Solved] Add new domain

    By turinglenditwwe,   
    • 1 reply
    • 401 views

  8. [Solved] Add a new domain/website

    By russgarde03,
    • 1 reply
    • 465 views

  9. [Solved] request to add domain

    By nkhris,   
    • 1 reply
    • 386 views

  10. [Solved] Add Domain

    By tmzafar,   
    • 1 reply
    • 508 views

  11. [Solved] Problems with FTP?

    By petermveldhuis,
    • 2 replies
    • 476 views

  12. [Solved] domain

    By juanmartinhoyosc,
    • 1 reply
    • 453 views

  13. [Solved] Domain removal

    By ismailserin,
    • 1 reply
    • 452 views

  14. [Solved] Add new domain please

    By cesvillalta,   
    • 3 replies
    • 539 views

  15. [Solved] Please, wipe my account and start over

    By philipesouza,   
    • 1 reply
    • 474 views
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