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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9945 topics in this forum

  1. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 387 views

  2. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 364 views

  3. [Solved] Root directory for PHP

    By raqbul,
    • 10 replies
    • 1.3k views

  4. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 524 views

  5. SSL/TSL error message

    By skullys,
    • 2 replies
    • 581 views

  6. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 453 views

  7. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 607 views

  8. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 419 views

  9. [Solved] Add a domain to my account

    By Semaphorea35,   
    • 2 replies
    • 496 views

  10. [Solved] Hosting modifications

    By Guest DmC,
    • 3 replies
    • 490 views

  11. New Domain

    By knrmaintenance,
    • 1 reply
    • 351 views

  12. [Solved] Website & Emails unreachable

    By tmzafar,
    • 3 replies
    • 587 views

  13. [Solved] Wipe my account and start over.

    By aigc,   
    • 1 reply
    • 404 views

  14. [Solved] I need to wipe the data and start over please

    By ossvrc,   
    • 1 reply
    • 442 views

  15. [Solved] Request resetting my account to start over

    By elkhaddir,   
    • 2 replies
    • 559 views
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