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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9948 topics in this forum

  1. [Solved] Error when running curl in git Deploy actions

    By mbo,
    • 3 replies
    • 759 views

  2. how to add custom domain

    By hundalprabh07,
    • 1 reply
    • 473 views

  3. [Solved] reset account

    By Guest hunterp11,   
    • 3 replies
    • 470 views

  4. [Solved] Add domain

    By mbo,
    • 2 replies
    • 523 views
    • mbo
    • mbo

  5. HELIOHOST DNS Records for SOFTHAUZ

    By softhauz,
    • 7 replies
    • 767 views

  6. Disable dns redirect for greenzone101.com.

    By flechen,
    • 2 replies
    • 451 views

  7. [Solved] Addon Domain (3)

    By apil,   
    • 1 reply
    • 406 views

  8. [Solved] Can't connect to the database

    By zeldafan,
    • 3 replies
    • 697 views

  9. Upgrade Questions

    By devashraf,
    • 1 reply
    • 508 views

  10. DNS Configuration on Heliohost's Plesk

    By redactu,
    • 2 replies
    • 504 views

  11. [Solved] subdomain

    By Guest hunterp11,
    • 2 replies
    • 401 views

  12. i need help

    By LibertyVision,
    • 2 replies
    • 466 views

  13. [Solved] Add a domain

    By msbsurfi,   
    • 3 replies
    • 525 views

  14. [Solved] Softaculous problem??

    By devashraf,
    • 3 replies
    • 625 views

  15. [Solved] Awaiting my Tommy invitation ? - Quick Update Needed

    By live7day,
    • 3 replies
    • 752 views
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