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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9944 topics in this forum

  1. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,   
    • 1 reply
    • 435 views

  2. [Solved] Unable to reset password

    By bobrobot,
    • 1 reply
    • 389 views

  3. Subdomain

    By trenesky,
    • 1 reply
    • 394 views

  4. [Solved] error deleting account

    By Guest hunterp11,
    • 3 replies
    • 460 views

  5. [Solved] subdomain

    By Guest hunterp11,   
    • 1 reply
    • 385 views

  6. [Solved] REQUEST TO CHANGE MY MAIN DOMAIN

    By sirzech,
    • 1 reply
    • 370 views

  7. [Solved] Request for a new domain

    By nkhris,   
    • 1 reply
    • 411 views

  8. [Solved] Request to change primary domain

    By strongestleo,   
    • 1 reply
    • 361 views

  9. [Solved] Add Domain

    By bbm123,
    • 1 reply
    • 383 views

  10. [Solved] subdomains

    By Guest hunterp11,   
    • 1 reply
    • 357 views

  11. [Solved] Error when running curl in git Deploy actions

    By mbo,
    • 3 replies
    • 759 views

  12. how to add custom domain

    By hundalprabh07,
    • 1 reply
    • 473 views

  13. [Solved] reset account

    By Guest hunterp11,   
    • 3 replies
    • 470 views

  14. [Solved] Add domain

    By mbo,
    • 2 replies
    • 523 views
    • mbo
    • mbo

  15. HELIOHOST DNS Records for SOFTHAUZ

    By softhauz,
    • 7 replies
    • 767 views
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