Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Change my E-mail for login

    By softsys,
    • 2 replies
    • 482 views

  2. [Solved] upload a new domain

    By harunoyukki,   
    • 1 reply
    • 457 views

  3. All the wordpress sites in my account have crashed

    By hostmysiteplease,
    • 8 replies
    • 1.1k views

  4. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 511 views

  5. [Solved] Reset Account

    By kharab7esh,
    • 2 replies
    • 499 views

  6. remove domains

    By shobry41,   
    • 1 reply
    • 407 views

  7. [Solved] adding domain

    By sigbald,   
    • 1 reply
    • 427 views

  8. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 627 views

  9. Add a domain please

    By swaloy,
    • 1 reply
    • 461 views

  10. Help

    By yrand0,
    • 1 reply
    • 558 views

  11. Domain and hosting

    By mmaungmaung,
    • 1 reply
    • 412 views

  12. [Solved] Add new domain

    By phradham,   
    • 2 replies
    • 548 views

  13. [Solved] Add new domain

    By dalargodev,
    • 1 reply
    • 459 views

  14. [Solved] add new domain

    By repherion,
    • 1 reply
    • 501 views

  15. Change domain name

    By repherion,
    • 3 replies
    • 662 views
×
×
  • Create New...