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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,540 topics in this forum

  1. [Solved] Reactivate suspended account

    By svd500,
    • 3 replies
    • 359 views

  2. [Solved] Change main domain

    By rosarioruiz,
    • 1 reply
    • 373 views

  3. [Solved] change main domain

    By herrerapoch,
    • 2 replies
    • 260 views

  4. [Solved] Change main domain

    By mateusfmello,
    • 1 reply
    • 235 views

  5. [Solved] addon domain

    By fbmw@bk.ru,
    • 2 replies
    • 298 views

  6. [Solved] add sub domain

    By uaiimid,
    • 5 replies
    • 450 views

  7. missing a donation

    By fbmw@bk.ru,
    • 5 replies
    • 393 views

  8. [Solved] Inquiry on my account Login

    By seintitus,
    • 1 reply
    • 339 views

  9. [Solved] Request for Plesk movement as a donor

    By renn,
    • 2 replies
    • 294 views

  10. change domain

    By itismedavid,   
    • 3 replies
    • 332 views

  11. [Solved] Add user to Db

    By bee1,
    • 3 replies
    • 386 views

  12. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 353 views

  13. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 336 views

  14. [Solved] PostgreSQL Remote Connection Request

    By nikpapws,
    • 2 replies
    • 305 views

  15. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 301 views
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