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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. Stevie + Johnny Account Request

    By Zrawprod,   
    • 6 replies
    • 1.1k views

  2. Imagemagick Does Not Work

    By clueless,
    • 6 replies
    • 763 views

  3. Hai.

    By kr4nkkk,
    • 6 replies
    • 1.4k views

  4. [Solved] Cpanel Error

    By Benny018,
    • 6 replies
    • 291 views

  5. Database Error

    By Vipansh,
    • 6 replies
    • 798 views

  6. Need help with WordPress (For abhi16)

    By abhi16,
    • 6 replies
    • 735 views

  7. [Solved] Account creation deleted

    By batti74,
    • 6 replies
    • 649 views

  8. [Solved] Johnny Has Been Slowed Down Today

    By bitoolean,
    • 6 replies
    • 1.1k views

  9. Problem when login to forum

    By oradoe,
    • 6 replies
    • 2k views

  10. [Solved] Cpanel License

    By yt4751,   
    • 6 replies
    • 1.7k views

  11. [Solved] Lost Account Details

    By seph,
    • 6 replies
    • 593 views

  12. I need to but some bandwidth and space

    By dbz3,
    • 6 replies
    • 1.9k views

  13. Getting Ad On Pages

    By mrj,
    • 6 replies
    • 910 views

  14. [Solved] Problem: port 465 with SSL cannot be used to connect to SMTP server mail.vaninf.heliohost.org

    By vaninf,
    • 6 replies
    • 5.5k views

  15. Account Renewal Difficulty

    By IanR,
    • 6 replies
    • 763 views
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