treefox Posted November 19, 2008 Share Posted November 19, 2008 i can't login to my cpanel. my url i signed up with is atlantictreefox.com, and when i go to atlantictreefox.com/cpanel, it doesn't load. what am i doing wrong? thank you! Quote Link to comment Share on other sites More sharing options...
kvhc128 Posted November 19, 2008 Share Posted November 19, 2008 When did you sign up? You must wait around 24 hours before your account will be activated. Also, you must be sure that you set the domain nameserver to that of HelioHost. Quote Link to comment Share on other sites More sharing options...
treefox Posted November 19, 2008 Author Share Posted November 19, 2008 thanks for your reply. it's been over 24 hours since i signed up. also, the namesersvers are changes to heliohost's. Quote Link to comment Share on other sites More sharing options...
kvhc128 Posted November 19, 2008 Share Posted November 19, 2008 I can assure you that you are not the only one who is receiving this problem. We can only wait for an administrator to approve your account. Quote Link to comment Share on other sites More sharing options...
Wizard Posted November 19, 2008 Share Posted November 19, 2008 Just be patient. I'm sure djbob will get around to it. Quote Link to comment Share on other sites More sharing options...
treeist Posted November 19, 2008 Share Posted November 19, 2008 thanks for your reply. it's been over 24 hours since i signed up. also, the namesersvers are changes to heliohost's. The domain points correctly to helio's dns servers, but there are no records for your domain on those servers (yet) As above, i think you just need to wait for the admins to approve you etc. Quote Link to comment Share on other sites More sharing options...
Ashoat Posted November 21, 2008 Share Posted November 21, 2008 Your nameservers are not configured correctly. Please use: ns1.heliohost.org ns2.heliohost.org Quote Link to comment Share on other sites More sharing options...
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