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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Addition and removal of new subdomains

    By axisreject,
    • 1 reply
    • 243 views

  2. [Solved] Addition of custom domain and 2 subdomain

    By coyota,
    • 1 reply
    • 423 views

  3. [Solved] Addition of Domain Name

    By aashish101,
    • 1 reply
    • 519 views

  4. [Solved] Addition of Domain name

    By flyodaapp,
    • 1 reply
    • 479 views

  5. [Solved] Additional Domain

    By bamooji,
    • 5 replies
    • 776 views

  6. [Solved] Additional Domain

    By carolineamran,
    • 1 reply
    • 250 views

  7. [Solved] Additional Domain and SubDomain

    By danangwhariyadi,
    • 2 replies
    • 503 views

  8. [Solved] Additional Domain hosting

    By timalsina,
    • 3 replies
    • 480 views

  9. [Solved] Additional Domain needed

    By ancient,
    • 1 reply
    • 606 views

  10. [Solved] Additional domains

    By Nan0brain,
    • 6 replies
    • 740 views

  11. [Solved] Additional domains

    By atiqbawary,   
    • 2 replies
    • 438 views

  12. [Solved] Additional Subdomain

    By itrk,
    • 2 replies
    • 580 views
    • itrk
    • itrk

  13. [Solved] Addon And Parked Domain Adding Problem

    By LittleApp,
    • 3 replies
    • 1.4k views

  14. [Solved] Addon Dom Not Active

    By mazix,   
    • 7 replies
    • 2.4k views

  15. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 1.1k views
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