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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 3 replies
    • 762 views

  2. [Solved] Adding a new domain

    By niravigdor,
    • 3 replies
    • 304 views

  3. [Solved] Adding a new domain

    By stevenpgrey,
    • 1 reply
    • 583 views

  4. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 568 views

  5. [Solved] Adding a new domain to my account

    By harunoyukki,
    • 1 reply
    • 315 views

  6. [Solved] Adding a new subdomain to my account

    By fmors,
    • 1 reply
    • 352 views

  7. [Solved] Adding a new website/domain

    By bpthecodeman,
    • 4 replies
    • 838 views

  8. [Solved] adding a secondary domain

    By sibleyfelsteadsh,   
    • 1 reply
    • 428 views

  9. [Solved] Adding a subdomain to my account

    By ninacti0n,   
    • 3 replies
    • 520 views

  10. [Solved] Adding a TXT Record to the DNS Configuration

    By tmzafar,   
    • 4 replies
    • 2k views

  11. [Solved] Adding another subdomain to the account.

    By debjit,
    • 1 reply
    • 644 views

  12. [Solved] Adding Custom Domain

    By boomarenio,
    • 1 reply
    • 400 views

  13. [Solved] Adding domain

    By andyplay,
    • 1 reply
    • 709 views

  14. [Solved] Adding Domain

    By Ibrahim Ehab,
    • 1 reply
    • 402 views

  15. [Solved] Adding domain

    By archlinux635,
    • 2 replies
    • 329 views
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