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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9948 topics in this forum

  1. FTP speed is incredibly slow

    By rvb,
    • 2 replies
    • 658 views
    • rvb
    • rvb

  2. [Solved] Account Reset

    By artenahandmade,
    • 1 reply
    • 366 views

  3. [Solved] Please add new domain

    By juris,
    • 10 replies
    • 1.1k views

  4. [Solved] add new domain

    By autamation,
    • 2 replies
    • 444 views

  5. [Solved] please add my domain to my account

    By freelio,   
    • 1 reply
    • 438 views

  6. [Solved] Please add my Domain

    By seekwe,
    • 2 replies
    • 529 views

  7. 500: Internal Server Error

    By debug99,
    • 1 reply
    • 375 views

  8. [Solved] Please Remove Subdomain And Alias

    By walterpowell,   
    • 1 reply
    • 496 views

  9. [Solved] Please Add Subdomain

    By tmzafar,   
    • 1 reply
    • 429 views

  10. [Solved] Domain Change

    By Guest,   
    • 1 reply
    • 363 views

  11. Add a new domain application

    By lanxintech,
    • 1 reply
    • 332 views

  12. Domain modifications

    By techkitty,
    • 1 reply
    • 456 views

  13. [Solved] SourceGuardian

    By adatz,
    • 1 reply
    • 359 views

  14. Remove a custom domain

    By pelzomg,   
    • 1 reply
    • 339 views

  15. Upload size problem

    By geggel,
    • 4 replies
    • 683 views
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