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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,536 topics in this forum

  1. [Solved] STARTING OVER

    By abio,
    • 4 replies
    • 265 views

  2. SSH access to server?

    By landho,
    • 1 reply
    • 347 views

  3. [Solved] Error Connecting to Postgress Server

    By benmmonster,
    • 3 replies
    • 320 views

  4. How to connect my domain to website

    By Vedaang,
    • 1 reply
    • 240 views

  5. [Solved] Account Deletion

    By iamthiago,
    • 1 reply
    • 182 views

  6. [Solved] Error when trying to create a PostgreSQL DB

    By landho,
    • 3 replies
    • 1.7k views

  7. [Solved] could you please transfer my account

    By celestatone,
    • 12 replies
    • 521 views

  8. [Solved] I want to reset my account.

    By pseudokawaii,
    • 1 reply
    • 289 views

  9. transition to plesk

    By _andrewsl,
    • 1 reply
    • 194 views

  10. [Solved] Can't access my account

    By gsiler,
    • 2 replies
    • 191 views

  11. [Solved] after donation storage dont increase

    By mateusfmello,
    • 2 replies
    • 372 views

  12. [Solved] add domain

    By phxwolf,
    • 4 replies
    • 830 views

  13. Change timezone of the database

    By resparkman1,
    • 1 reply
    • 217 views

  14. [Solved] Can you change my main domain?

    By veloi,
    • 2 replies
    • 354 views

  15. [Solved] change the main domain

    By streamer,
    • 6 replies
    • 414 views
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