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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. Please Help Me

    By alirezadj,
    • 0 replies
    • 702 views

  2. Issue Updating Database

    By Earl,
    • 0 replies
    • 699 views

  3. Stevie - My Ip Is Blocked

    By Blazeweb,
    • 0 replies
    • 542 views

  4. Domain question

    By Master,
    • 0 replies
    • 1.2k views

  5. Acct not activated?

    By ragecc,
    • 0 replies
    • 725 views

  6. [Solved] My Website Seems To Be Down

    By django2,
    • 0 replies
    • 483 views

  7. [Solved] Cannot Login

    By r0nmlt,
    • 0 replies
    • 703 views

  8. Delete my account please

    By naibed,
    • 0 replies
    • 813 views

  9. Unable To Connect To Mysql

    By g54one,
    • 0 replies
    • 695 views

  10. Can't restore database from .sql file - connection to server is lost every time

    By esn024,
    • 0 replies
    • 431 views

  11. [Solved] May I Configure Sftp Connection? How?

    By James Leon,   
    • 0 replies
    • 1.1k views

  12. ErrorDocument Bug

    By software advisor henry,
    • 0 replies
    • 938 views

  13. My Site Sems To Be Down...

    By ivanpaste,   
    • 0 replies
    • 1.5k views

  14. Mailing

    By bawanthabe,   
    • 0 replies
    • 427 views

  15. Softaculous Install Failure - Ghost

    By aurabindo,   
    • 0 replies
    • 1.4k views
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