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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Uploading And Downloading Files Wit Ftp Client

    By robertabranca,   
    • 0 replies
    • 714 views

  2. Please Run Sh Script For Me ;)

    By aab163,
    • 0 replies
    • 460 views

  3. Lets Encrypt time to renew ..

    By fuzmic,
    • 0 replies
    • 521 views

  4. XENF

    By Kyougi,
    • 0 replies
    • 1.2k views

  5. [solved]Request to re-active my account

    By open0,
    • 0 replies
    • 427 views

  6. Change PHP Composer Path

    By wyojhzhxa,
    • 0 replies
    • 599 views

  7. [Solved] I Locked Myself Out In Cpanel.

    By b1h,   
    • 0 replies
    • 749 views
    • b1h
    • b1h

  8. Unable Signup Stevie Account With .cf Domain,

    By longmono,   
    • 0 replies
    • 1.7k views

  9. Partnership with Heliohost

    By sagnik,
    • 0 replies
    • 676 views

  10. Help with postgre sql backup from Tommy needed

    By Guest,   
    • 0 replies
    • 609 views
    • Guest
    • Guest

  11. [Solved] Java mail cannot connect to the SMTP server mail.vaninf.heliohost.org

    By vaninf,
    • 0 replies
    • 729 views

  12. Access to new Postgres DB

    By bee1,
    • 0 replies
    • 516 views

  13. Full disk space

    By danfan,
    • 0 replies
    • 739 views

  14. More Than One Account

    By mannuri,
    • 0 replies
    • 449 views

  15. Help to setup nodebb software

    By zeevibe,
    • 0 replies
    • 781 views
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