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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. Help with postgre sql backup from Tommy needed

    By Guest,   
    • 0 replies
    • 591 views
    • Guest
    • Guest

  2. [Solved] Java mail cannot connect to the SMTP server mail.vaninf.heliohost.org

    By vaninf,
    • 0 replies
    • 706 views

  3. Access to new Postgres DB

    By bee1,
    • 0 replies
    • 492 views

  4. Full disk space

    By danfan,
    • 0 replies
    • 721 views

  5. More Than One Account

    By mannuri,
    • 0 replies
    • 431 views

  6. Help to setup nodebb software

    By zeevibe,
    • 0 replies
    • 747 views

  7. Internal problem Server

    By idibale,
    • 0 replies
    • 784 views

  8. Can't Login To The Cpanel

    By Stormyqq,
    • 0 replies
    • 503 views

  9. Request For Multiple Account

    By sagnik,
    • 0 replies
    • 618 views

  10. Transfering Server to New Domain

    By o1mark1,   
    • 0 replies
    • 250 views

  11. [Solved] Pdo_Pgsql Support

    By voley,   
    • 0 replies
    • 1.1k views

  12. Johnny Mysql Error

    By paladox2014,
    • 0 replies
    • 1.8k views

  13. custom subdomain with flask not work on heliohost

    By al3arbe1,
    • 0 replies
    • 569 views

  14. Help! - Discord Bot Node.js 2023

    By zebas22,
    • 0 replies
    • 586 views

  15. [Solved] Login Password

    By Guest Lex,
    • 0 replies
    • 483 views
    • Guest
    • Guest
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