Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Increase Email Limit

    By qsgt,
    • 1 reply
    • 897 views

  2. [Solved] account deletion

    By fourstarskills,
    • 1 reply
    • 525 views

  3. [Solved] Wipe Storage

    By sins4skins,   
    • 1 reply
    • 500 views

  4. Delete Account

    By python75,
    • 1 reply
    • 348 views

  5. [Solved] Add new domain to account

    By wangyaa,   
    • 1 reply
    • 363 views

  6. [Solved] Add Subdomains to my Account

    By quilanetwork,
    • 1 reply
    • 109 views

  7. Still no PDO classes

    By mrdarc,
    • 1 reply
    • 1.3k views

  8. adding my own domain

    By donmc,
    • 1 reply
    • 999 views

  9. getting often problem

    By PenTester,
    • 1 reply
    • 964 views
    • Guest
    • Guest

  10. Cpanel License

    By oninski,
    • 1 reply
    • 1.3k views
    • Guest
    • Guest

  11. [Solved] Jsp Can't Work

    By haohiep,
    • 1 reply
    • 843 views

  12. [Solved] Please Fix It

    By mazrovea,   
    • 1 reply
    • 923 views

  13. Stevie Mysql - Invisible Database

    By stellon,
    • 1 reply
    • 724 views

  14. Error 500 On Stevie

    By pcnoic,   
    • 1 reply
    • 1.3k views

  15. Server Off The Air

    By SMS,
    • 1 reply
    • 932 views
×
×
  • Create New...