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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. [Solved] Stevie Can Not Be Reached

    By casa,   
    • 1 reply
    • 495 views

  2. Delete Account To Migrate To Tommy

    By eteina2,
    • 1 reply
    • 604 views

  3. [Solved] Enable proc_open on tommy

    By paladox2014,
    • 1 reply
    • 1.3k views

  4. [Solved] Changing main domain

    By Voltex Pixel,
    • 1 reply
    • 636 views

  5. [Solved] Can I have ssh access?

    By misaka,
    • 1 reply
    • 419 views

  6. [Solved] Wipe my account

    By juan4558,
    • 1 reply
    • 485 views

  7. [Solved] I need to wipe the data and start over please

    By ossvrc,   
    • 1 reply
    • 445 views

  8. [Solved] Addon Domain (3)

    By apil,   
    • 1 reply
    • 408 views

  9. [Solved] Add Domain

    By bbm123,
    • 1 reply
    • 396 views

  10. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 448 views

  11. [Solved] Second Account Request: Katewevu

    By MDkate,
    • 1 reply
    • 506 views

  12. [Solved] Temporaily Disable Innodb

    By paladox2014,
    • 1 reply
    • 745 views

  13. Stevie To Tommy

    By jontron,
    • 1 reply
    • 738 views

  14. [Solved] My website force suspended

    By byeyoubp,
    • 1 reply
    • 680 views

  15. [Solved] plz add another domain

    By zainbaloch99999,
    • 1 reply
    • 483 views
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