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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. [Solved] Request SSH Access (Tommy / Plesk) – username: alkastraverse

    By alkastraverse,
    • 1 reply
    • 373 views

  2. [Solved] Request to add a new domain and remove exist

    By djnevilmorgan,
    • 1 reply
    • 353 views

  3. [Solved] ADD A NEW DOMAIN, PLEASE

    By jeffersonmidei,
    • 1 reply
    • 268 views

  4. [Solved] Add domain

    By wucskkm,
    • 1 reply
    • 157 views

  5. heliohost.org www folder

    By ilovemywii,
    • 1 reply
    • 1k views

  6. [Solved] I Need To A Addon Domain

    By rasool21,
    • 1 reply
    • 778 views

  7. My Database Mysql Not Working

    By jazons,   
    • 1 reply
    • 1.1k views

  8. [Solved] Trouble With Cpanel Access Again

    By ltlt,
    • 1 reply
    • 1k views

  9. Backup Stevie - Sylwiak

    By sylwiak,
    • 1 reply
    • 840 views

  10. [Solved] Request For Deploy War File

    By ddushan123,   
    • 1 reply
    • 1.1k views

  11. Remote Postgresql

    By asilvam,
    • 1 reply
    • 499 views

  12. Account login problem

    By espdiego,
    • 1 reply
    • 701 views

  13. [Solved] Tommy is down

    By dl5ark1,
    • 1 reply
    • 764 views

  14. Delete my account

    By Guest icn,
    • 1 reply
    • 634 views

  15. [Solved] Request to remove Addon Domain Entry on Tommy

    By nawit,
    • 1 reply
    • 664 views
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