Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. Delete my account

    By Guest brujito,
    • 1 reply
    • 450 views

  2. [Solved] Wipe account and start overover to change the username

    By oguzhanozgul,
    • 1 reply
    • 767 views

  3. [Solved] reset password

    By arthurdo,
    • 1 reply
    • 721 views

  4. [Solved] Change Domain Name

    By anukultripathi,
    • 1 reply
    • 503 views

  5. [Solved] Moodle Unicode

    By paolo1964,
    • 1 reply
    • 2.1k views

  6. [Solved] How To Change My Domain

    By loplop,
    • 1 reply
    • 570 views

  7. Servlet Doesn't Work In Public_Html Directory

    By vaninf,   
    • 1 reply
    • 1.3k views

  8. Request to unarchive the suspended account !

    By avash,   
    • 1 reply
    • 654 views

  9. ARCHIVED IN DATABASE

    By sanoent,
    • 1 reply
    • 504 views

  10. previous sign-ups used Google Mail

    By TTD,
    • 1 reply
    • 715 views

  11. [Solved] Add new domain

    By mateusfmello,
    • 1 reply
    • 648 views

  12. [Solved] Change main domain

    By andreweb,
    • 1 reply
    • 706 views

  13. [Solved] reset password

    By heliot10,
    • 1 reply
    • 475 views

  14. . htaccess options?

    By Guest DmC,
    • 1 reply
    • 489 views

  15. [Solved] Subdomain Adding

    By efeauther,   
    • 1 reply
    • 451 views
×
×
  • Create New...