Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. Delete Account

    By masteruser,
    • 1 reply
    • 972 views

  2. Setup

    By torpeteo,
    • 1 reply
    • 1k views

  3. Unable to use my domain

    By asien,
    • 1 reply
    • 864 views

  4. Unable to access my cpanel account and domain.

    By ashishd,
    • 1 reply
    • 1.2k views

  5. Free Up Domain Name

    By carbeats,
    • 1 reply
    • 799 views

  6. Python 2.7 Not Accessible From Johnny Server

    By streak,
    • 1 reply
    • 535 views

  7. [Solved] Blocked Ip

    By aljailane,
    • 1 reply
    • 750 views

  8. admin enabled my postgresql for remote but it is not working

    By manthan2,
    • 1 reply
    • 698 views

  9. [Solved] Server move request

    By zoliking,   
    • 1 reply
    • 643 views

  10. Need more than one account

    By robyh,
    • 1 reply
    • 630 views

  11. [Solved] Cancel VPS Sub

    By EasonLu07,
    • 1 reply
    • 682 views

  12. [Solved] Invitation for Plesk

    By ssc,
    • 1 reply
    • 483 views

  13. [Solved] Add domain

    By mauriciohincapiediaz,
    • 1 reply
    • 595 views

  14. [Solved] Changing MAIN DOMAIN NAME

    By azubriy,
    • 1 reply
    • 516 views

  15. [Solved] Request to Add an Addon Domain

    By thedannified,   
    • 1 reply
    • 571 views
×
×
  • Create New...