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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,933 topics in this forum

  1. Command Line Access?

    By Guest,
    • 0 replies
    • 1.5k views
    • Guest
    • Guest

  2. Changing Packages

    By Guest,
    • 0 replies
    • 1.4k views
    • Guest
    • Guest

  3. PHP in HTML

    By Guest,
    • 0 replies
    • 1.4k views
    • Guest
    • Guest

  4. Trouble accessing my site

    By Guest,
    • 0 replies
    • 1.4k views
    • Guest
    • Guest

  5. [resolved]

    By Guest,
    • 0 replies
    • 1.7k views
    • Guest
    • Guest

  6. update

    By Guest,
    • 0 replies
    • 1.1k views
    • Guest
    • Guest

  7. My site going on and off

    By Guest,
    • 0 replies
    • 841 views
    • Guest
    • Guest

  8. Didn't get e-mail with host details

    By Guest,
    • 0 replies
    • 901 views
    • Guest
    • Guest
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