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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 436 views

  2. [Solved] ADD DOMAINS

    By adriannaranjor94,
    • 1 reply
    • 461 views

  3. [Solved] Add domain to my tomy plan

    By longthor,
    • 1 reply
    • 526 views

  4. [Solved] add domain request

    By w2hsystem,
    • 1 reply
    • 245 views

  5. how will my web link look

    By dejay,
    • 1 reply
    • 1.1k views

  6. Website Loading Speed

    By Guest,
    • 1 reply
    • 751 views

  7. [Solved] Account Move Request

    By cbusvip,   
    • 1 reply
    • 852 views

  8. [Inactive] Php Sending Email Fails

    By djansyle,   
    • 1 reply
    • 1.2k views

  9. [Previously Suspended] Souravin

    By souravndp,
    • 1 reply
    • 609 views

  10. [Solved] Please Unarchive My Account.

    By teo2m,
    • 1 reply
    • 678 views

  11. website says account is suspended for inactivity, but it's not

    By johnnyyh,
    • 1 reply
    • 684 views

  12. [Solved] First test

    By rovida,
    • 1 reply
    • 507 views

  13. [Solved] I'd like to add a domain

    By nikede,   
    • 1 reply
    • 445 views

  14. [Solved] edit and add domains

    By nibos,
    • 1 reply
    • 210 views

  15. [Solved] Subdomain creation

    By kaoslab,
    • 1 reply
    • 196 views
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