Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. Tomcat

    By thmuelle,
    • 1 reply
    • 814 views

  2. [Solved] donate 1€

    By petra.dmb,
    • 1 reply
    • 407 views

  3. [Solved] Please add two addon domains to my account

    By ronvdc,   
    • 1 reply
    • 569 views

  4. [Solved] New subdomain inclusion request

    By ismailserin,
    • 1 reply
    • 419 views

  5. laravel install

    By visionm,
    • 1 reply
    • 562 views

  6. [Solved] I would like to request a subdomain

    By alex11315,
    • 1 reply
    • 333 views

  7. [Solved] Please create for me a new domain

    By lmhttc24,
    • 1 reply
    • 436 views

  8. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 193 views

  9. [Solved] Request To Add New Domain | techjohnrel

    By techjohnrel,
    • 1 reply
    • 121 views

  10. Cant Connect To Site

    By mladjo85,
    • 1 reply
    • 793 views

  11. [Solved] Unable To Login To Cpanel

    By Magik,
    • 1 reply
    • 784 views

  12. Backup Of Files On Johnny

    By ecoledp,
    • 1 reply
    • 514 views

  13. [Solved] Seconds Stevie Account Request: Epicdeee

    By EliteDeeds,   
    • 1 reply
    • 818 views

  14. [Solved] Change Password/i Can't Login At My Cpanel Account

    By maicol07,
    • 1 reply
    • 773 views

  15. [Solved] Please Deploy My War File.

    By vaninf,
    • 1 reply
    • 664 views
×
×
  • Create New...