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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. Reset my account

    By Emmanuel bwire,
    • 1 reply
    • 72 views

  2. [Solved] Change Document Root Path

    By dramadan,
    • 1 reply
    • 71 views

  3. [Solved] Addon Domain request

    By manhojoung,   
    • 2 replies
    • 70 views

  4. add

    By krzysztof90,
    • 1 reply
    • 70 views

  5. The database is not properly connected

    By amiellapid06,
    • 1 reply
    • 69 views

  6. [Solved] Set up SPF and DKIM

    By mricardi,
    • 1 reply
    • 68 views

  7. [Solved] donate 1€

    By petra.dmb,
    • 1 reply
    • 68 views

  8. [Solved] Change domain please

    By sabzgunbad3,
    • 0 replies
    • 67 views

  9. error on my website

    By lightoftrus,
    • 1 reply
    • 67 views

  10. [Solved] Domain Removal

    By ebsug,
    • 1 reply
    • 66 views

  11. [Solved] domain name add

    By cloudworknepal,   
    • 1 reply
    • 64 views

  12. [Solved]  site name is "https://neoraj3.helioho.st/" but I want to name it "https://mykdcv.helioho.st/"

    By neoraj3,
    • 1 reply
    • 63 views

  13. HTaccess File

    By tmaahik,
    • 0 replies
    • 63 views

  14. Add a new subdomain and change PHP setting

    By ivatsa,
    • 1 reply
    • 62 views

  15. . htaccess options?

    By DmC,
    • 1 reply
    • 61 views
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