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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 470 views

  2. [Inactive] Mysql Databases

    By seph,
    • 1 reply
    • 673 views

  3. Can't Access Cpanel Or Ftp

    By bigfeet,
    • 1 reply
    • 1.4k views

  4. [Solved] Change Password

    By federicorussi,
    • 1 reply
    • 681 views

  5. [Solved] unarchived my account

    By meshkat2,
    • 1 reply
    • 637 views

  6. Website error... Account suspended?

    By tstamphaus,
    • 1 reply
    • 649 views

  7. [Solved] Warning: Subscription was suspended. All your sites are not available. Overuse is not allowed

    By ahmad201,
    • 1 reply
    • 715 views

  8. Uh oh, something went wrong. I recommend contacting support for further assistance.

    By sarginex,
    • 1 reply
    • 545 views

  9. website not secure

    By jdauthre,
    • 1 reply
    • 503 views

  10. [Solved] will need my information for tommy has this email doesn't function

    By Max Manning,
    • 1 reply
    • 430 views

  11. [Solved] Add Domain

    By ramel,
    • 1 reply
    • 416 views

  12. Enable remote access for 3 databases: 1 postgre and 2 MariaDB

    By paulcordova,
    • 1 reply
    • 413 views

  13. [Help Request]: Account Reset and MariaDB Version Upgrade Needed

    By xcrow,
    • 1 reply
    • 443 views

  14. [Solved] Add domain

    By chapmjs,
    • 1 reply
    • 405 views

  15. Hosting help!

    By yellowjacket,
    • 1 reply
    • 1.8k views
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