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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add a new domain

    By gofterdom,
    • 4 replies
    • 804 views

  2. [Solved] Request Add Domain taufikhz.my.id

    By taufikhizet1350,
    • 2 replies
    • 586 views

  3. [Solved] Request to Add and Change Main Domain to taufikhz.my.id and Add New Domain taufikhz.helioho.st

    By taufikhizet1350,
    • 3 replies
    • 667 views

  4. [Solved] Adding a new domain to my account

    By harunoyukki,
    • 1 reply
    • 315 views

  5. Require Account Reset

    By biral1,
    • 1 reply
    • 261 views

  6. Add TXT record into dns

    By w2hsystem,
    • 1 reply
    • 352 views

  7. [Solved] Request to add a new domain and remove exist

    By djnevilmorgan,
    • 1 reply
    • 385 views

  8. [Solved] Add domain

    By codecreature,   
    • 1 reply
    • 447 views

  9. [Solved] Reestablecer mi cuenta a cero, para comenzar un nuevo proyecto

    By b3t0r0ck,   
    • 1 reply
    • 399 views

  10. [Solved] add a domain

    By lightoftrus,
    • 3 replies
    • 565 views

  11. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,
    • 1 reply
    • 315 views

  12. [Solved] Request to add a new domain to my account

    By djnevilmorgan,
    • 1 reply
    • 280 views

  13. Adding domains

    By paulamanc,
    • 1 reply
    • 404 views

  14. [Solved] Add new Domain

    By niyhi,
    • 1 reply
    • 482 views

  15. Hubspot CRM Connection

    By joyusecommerce,
    • 11 replies
    • 1.6k views
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