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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,471 topics in this forum

  1. Suspension due to inactivity

    By kannur,
    • 3 replies
    • 921 views

  2. problem in add-on domain

    By eslam,
    • 2 replies
    • 913 views

  3. Account suspended

    By h3llscream,
    • 2 replies
    • 1.1k views

  4. website unreachable

    By loerian,
    • 3 replies
    • 1.9k views

  5. Reactivation

    By sukram7,
    • 1 reply
    • 692 views

  6. [Solved] Dedicated IP

    By tristan,
    • 0 replies
    • 1.1k views

  7. i waited for 24h and my account my account doesn't work yet

    By eslam,
    • 1 reply
    • 842 views

  8. Parked Domain Problem

    By tablecat,
    • 1 reply
    • 655 views

  9. Problem Creating Addon Domain

    By andrewq2,
    • 3 replies
    • 1.3k views

  10. Site Not found, Cannot login to cPanel

    By stgeorge,
    • 1 reply
    • 725 views

  11. Can you delete my domain records from your DNS'es?

    By whynot,
    • 1 reply
    • 813 views

  12. failed to connect

    By member,
    • 1 reply
    • 767 views

  13. problems site

    By Alex Du,
    • 3 replies
    • 1.3k views

  14. I cannot login to cpanel

    By Shinku,
    • 2 replies
    • 1k views

  15. site not working

    By trainhappy,
    • 1 reply
    • 897 views
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