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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,234 topics in this forum

  1. Can't remove KEY and CRT

    By KongCH,
    • 3 replies
    • 1.6k views

  2. There is some problem about the SubDomain

    By KongCH,
    • 1 reply
    • 714 views

  3. Delete my Account

    By maexl,
    • 1 reply
    • 713 views

  4. I can't signup for an account.

    By marcy,
    • 8 replies
    • 2.1k views

  5. How to change my main domain to a tld?

    By bluesinjid,
    • 5 replies
    • 1.5k views

  6. Subdomains

    By cl58,
    • 1 reply
    • 900 views

  7. Content deleted

    By hot163,
    • 1 reply
    • 1k views

  8. Can't Login After 5 Days 1 2

    By Ahmed,
    • 28 replies
    • 8.2k views

  9. Compeletly Delete my cpanel account

    By sunsimo,
    • 1 reply
    • 823 views

  10. Can't access website..

    By NaiRiaN,
    • 2 replies
    • 1.1k views

  11. CNAME in cPanel

    By selcuk,
    • 8 replies
    • 8.2k views

  12. please completely removed the account: taobaopr

    By Guest Maxwell Tang,
    • 3 replies
    • 1.1k views

  13. Problem with my domain

    By kboom.cl,
    • 1 reply
    • 801 views

  14. Mail forwarding from one domain to another

    By Arvind,
    • 7 replies
    • 2.9k views

  15. Hacked

    By Electimortar,
    • 9 replies
    • 2.2k views
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