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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,234 topics in this forum

  1. my host has been deleted?

    By Simone Baracchi,
    • 1 reply
    • 699 views

  2. account issue

    By IsaacZ168,
    • 2 replies
    • 862 views

  3. Help - I received an email saying "Your hosting account at HelioHost is about to expire"

    By Slick,
    • 1 reply
    • 775 views

  4. "HelioHost Account Queued"

    By halfscot,
    • 11 replies
    • 2.3k views

  5. Outbound Mail IP?

    By Jamesking56,
    • 1 reply
    • 2k views

  6. Error During Registration

    By DamegedSpy,
    • 2 replies
    • 985 views

  7. account Queued

    By igibozic,
    • 5 replies
    • 1.8k views

  8. Any problem with Heliohost Service?

    By Rick,
    • 1 reply
    • 805 views

  9. Account Queued

    By elMito,
    • 1 reply
    • 732 views

  10. How To Access cPanel?

    By U-DON,
    • 8 replies
    • 1.9k views

  11. Redirecting only with WWW

    By ASF-LWB,
    • 2 replies
    • 794 views

  12. postgre 8.1.18 didn't support data type uuid

    By jack liao,
    • 0 replies
    • 563 views

  13. Unable to log into cPanel

    By BKunkle,
    • 3 replies
    • 1.2k views

  14. Content deleted

    By Druzil,
    • 8 replies
    • 2k views

  15. cpanel, Error 404: Page does not exist

    By g1nga,
    • 2 replies
    • 1.1k views
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