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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,471 topics in this forum

  1. Account Queued

    By zobadof,
    • 1 reply
    • 1k views

  2. I can not login to cPanel

    By Anas966,
    • 1 reply
    • 703 views

  3. forgot username and password

    By vstafford,
    • 3 replies
    • 1.6k views

  4. Account Not Activated

    By zobadof,
    • 11 replies
    • 2.3k views

  5. sometimes my page doesn't load

    By totocoto,
    • 2 replies
    • 967 views

  6. Why Most of Time Your Host Server Down!

    By earnsimply.com,
    • 1 reply
    • 1.1k views

  7. Regarding PHP Support

    By earnsimply.com,
    • 1 reply
    • 1.1k views

  8. addon domain still not showing

    By evolving,
    • 2 replies
    • 1.1k views

  9. are we down?

    By zonedabone,
    • 2 replies
    • 1.4k views

  10. SMF 2.0RC3 constantly going down

    By Safiria,
    • 5 replies
    • 2.2k views

  11. cpanel extremely slow

    By onnerb76,
    • 1 reply
    • 861 views

  12. Account Suspended

    By quadmud,
    • 2 replies
    • 1.7k views

  13. index file

    By Ashwath,
    • 7 replies
    • 1.5k views

  14. Account Suspended

    By jontyy,
    • 3 replies
    • 1.3k views

  15. DNS problem??

    By abdosilver,
    • 2 replies
    • 713 views
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