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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,416 topics in this forum

  1. Newbie question about subdomains

    By Sheken,
    • 3 replies
    • 1.2k views

  2. Account Activation

    By GTA MOss-side,
    • 1 reply
    • 1.4k views

  3. Can't login after 48 hours :f

    By kruptein,
    • 3 replies
    • 1.5k views

  4. MySQL & PostgreSQL creation problem

    By yug1rt,
    • 2 replies
    • 1.1k views

  5. can't log in Cpanel

    By ci_zy,
    • 2 replies
    • 914 views

  6. Fantastico Problem

    By jamesshelford,
    • 4 replies
    • 1.2k views

  7. can't register in heliohost

    By sesionsgalegas,
    • 1 reply
    • 1.2k views

  8. I messed up my domain! (I guess)

    By ind,
    • 9 replies
    • 1.9k views

  9. No Dns and No Cpanel

    By Costas,
    • 2 replies
    • 818 views

  10. Problems with my domain

    By jammmie999,
    • 3 replies
    • 1.1k views

  11. Cannot log into cPanel

    By mleach,
    • 1 reply
    • 869 views

  12. Unable to access my cpanel account and domain.

    By ashishd,
    • 1 reply
    • 989 views

  13. I Can't Access cPanel

    By sheeds,
    • 1 reply
    • 626 views

  14. can't log in to cPanel

    By juaneco,
    • 1 reply
    • 715 views

  15. A couple of problems

    By Shocky,
    • 2 replies
    • 909 views
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