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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,291 topics in this forum

  1. Running Python Script

    By python7575,
    • 0 replies
    • 68 views

  2. What's up with main page of heliohost.org???

    By Karak,
    • 0 replies
    • 1.2k views

  3. Support FAQ [READ THIS FIRST] Updated: 05.01.11

    By Wizard,
    • 0 replies
    • 55.2k views

  4. [Solved] Srv Dns Entry

    By Nimb,
    • 0 replies
    • 314 views

  5. [SOLVED] Please enable remote access for my PostgreSQL database

    By diceninjagaming,
    • 0 replies
    • 142 views

  6. Johnny: Failure Initializing Sftp Session: Unable To Request Sftp Subsystem

    By pedrovgp,   
    • 0 replies
    • 1.9k views

  7. Please Help Me

    By alirezadj,
    • 0 replies
    • 338 views

  8. Issue Updating Database

    By Earl,
    • 0 replies
    • 386 views

  9. Stevie - My Ip Is Blocked

    By Blazeweb,
    • 0 replies
    • 258 views

  10. Domain question

    By Master,
    • 0 replies
    • 819 views

  11. Acct not activated?

    By ragecc,
    • 0 replies
    • 424 views

  12. [Solved] My Website Seems To Be Down

    By django2,
    • 0 replies
    • 196 views

  13. [Solved] Cannot Login

    By r0nmlt,
    • 0 replies
    • 365 views

  14. Delete my account please

    By naibed,
    • 0 replies
    • 490 views

  15. Unable To Connect To Mysql

    By g54one,
    • 0 replies
    • 375 views
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