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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,585 topics in this forum

  1. BIG Downtime 1 2

    By Jamesking56,
    • 15 replies
    • 4.9k views

  2. DNS redirected

    By millard,
    • 9 replies
    • 2.7k views

  3. I cannot login

    By battlenight,
    • 2 replies
    • 1k views

  4. Index of... problem with home page?

    By Sungazer,
    • 4 replies
    • 2k views

  5. Website not working.

    By kvhc128,
    • 8 replies
    • 2k views

  6. contact you

    By crazybmanp,
    • 0 replies
    • 894 views

  7. IMMEDIATE CUSTOMER SUPPORT!!!! ...WHERE IS IT?

    By Unveiled,
    • 4 replies
    • 2.1k views

  8. log in for new account fails

    By Petzi,
    • 8 replies
    • 2.7k views

  9. reliability issues

    By Thomascpp,
    • 2 replies
    • 1.3k views

  10. HelioHost Account Activation

    By Mike P,
    • 0 replies
    • 799 views

  11. SSL Request

    By howard,
    • 0 replies
    • 597 views

  12. Yeah okay

    By Wizard,
    • 0 replies
    • 651 views

  13. Account Activation

    By needhelp,
    • 2 replies
    • 996 views

  14. A lot of downtime...

    By Rubberducky1324,
    • 3 replies
    • 2.2k views

  15. Brute force lockout

    By NatetheGreat,
    • 2 replies
    • 1.2k views
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