decho Posted April 23, 2011 Share Posted April 23, 2011 I can't log to CPanel i have account on johnny server. Yesterday I had no problem but today I can't log in. Quote Link to comment Share on other sites More sharing options...
Byron Posted April 23, 2011 Share Posted April 23, 2011 Please post your username and domain name. Quote Link to comment Share on other sites More sharing options...
decho Posted April 23, 2011 Author Share Posted April 23, 2011 my username is decho and and domain is ampmetal.heliohost.org Quote Link to comment Share on other sites More sharing options...
Byron Posted April 23, 2011 Share Posted April 23, 2011 If I reset your password and email it to the email address you registered with, will you get it? Is that a valid email address? Quote Link to comment Share on other sites More sharing options...
decho Posted April 23, 2011 Author Share Posted April 23, 2011 Yes it is a valid e-mail adres. Quote Link to comment Share on other sites More sharing options...
Byron Posted April 23, 2011 Share Posted April 23, 2011 Ok I've emailed you your new password. Quote Link to comment Share on other sites More sharing options...
decho Posted April 23, 2011 Author Share Posted April 23, 2011 Thank You. Quote Link to comment Share on other sites More sharing options...
jje Posted April 23, 2011 Share Posted April 23, 2011 As a side note, make sure you login via the HelioHost Homepage (http://heliohost.org/home) Glad your problem got solved! Please spare 2 minutes to leave feedback at http://www.helionet.org/index/index.php?showtopic=8947 Quote Link to comment Share on other sites More sharing options...
decho Posted April 25, 2011 Author Share Posted April 25, 2011 I still have the problem with login to cpanel on my account. I thought that it is becouse of the problem with home page. But now it is working and I can't login to cpanel. I didn't get new password but I managed to reset a password. I get on my e-mail a Confirmation Code when i am trying to use a reset link it is not working. Sorry for troubling You but i don't know where is the problem. Quote Link to comment Share on other sites More sharing options...
jje Posted April 25, 2011 Share Posted April 25, 2011 What URL are you using to login? Quote Link to comment Share on other sites More sharing options...
decho Posted April 25, 2011 Author Share Posted April 25, 2011 To login i tried www.ampmetal.heliohost.org/cpanel. And for reset the password tried both links which I get on e-mail. Quote Link to comment Share on other sites More sharing options...
Byron Posted April 25, 2011 Share Posted April 25, 2011 Didn't I also PM you the password? I just tried logging into your cpanel with that same password and it worked for me. Quote Link to comment Share on other sites More sharing options...
decho Posted April 25, 2011 Author Share Posted April 25, 2011 Can You mail it again? My e-mail is adam_adamowicz@wp.pl. It should be the same as I use for my account on Your server. Quote Link to comment Share on other sites More sharing options...
Byron Posted April 25, 2011 Share Posted April 25, 2011 Ok I sent it to you again. Quote Link to comment Share on other sites More sharing options...
decho Posted April 25, 2011 Author Share Posted April 25, 2011 I get a new password but when I am trying to login via home page. I am getting an error: "Error 138 (net::ERR_NETWORK_ACCESS_DENIED)". Do You have any idea what is wrong? Quote Link to comment Share on other sites More sharing options...
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