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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,438 topics in this forum

  1. Username change request

    By _.-*'`'*-._,
    • 8 replies
    • 1.8k views

  2. I an't suscribe

    By pols12,
    • 1 reply
    • 855 views

  3. Main Domain Change

    By scramead,
    • 6 replies
    • 2.2k views

  4. Delete my account

    By Petzet,
    • 3 replies
    • 1.4k views

  5. account creation

    By led555,
    • 2 replies
    • 1.1k views

  6. change domain

    By team1,
    • 2 replies
    • 896 views

  7. I need to change my main domain

    By laura20,
    • 3 replies
    • 1k views

  8. my domain conflict with your system

    By heikaleng,
    • 0 replies
    • 712 views

  9. Hosting Account Installed! or not!?

    By Frederic,
    • 2 replies
    • 760 views

  10. changing domain from lonelycloud.com to lonelycloud.co.cc

    By Zihad,
    • 2 replies
    • 1k views

  11. FTP connection error

    By pajn,
    • 2 replies
    • 1.1k views
    • pajn
    • pajn

  12. phpmyadmin access denied

    By pravin,
    • 3 replies
    • 1.1k views

  13. Can't login after new registration

    By qqti,
    • 2 replies
    • 1.1k views
    • qqti
    • qqti

  14. I cannot login to my account

    By Chad,
    • 4 replies
    • 1k views
    • Chad
    • Chad

  15. Admin help me！attacked by Malicious software

    By ylsnuha,
    • 1 reply
    • 990 views
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